Pump Air Ultra

Getting started with your BlueAnt Pump Air Ultra is quick and simple.

Before you begin

• Ensure the charging case has power

• Remove any protective film or paper tags covering the charging contacts on both earbuds

• Place both earbuds into the charging case

Charging before first use is recommended.

Powering on & entering pairing mode

• Remove both earbuds from the charging case

• The earbuds will power on automatically

• When first used, the earbuds will enter Bluetooth pairing mode

Connect to your device

1. Open Bluetooth settings on your phone, tablet, or computer

2. Select “BlueAnt Pump Air Ultra” from the list of available devices

3. Wait for the connection to complete

Once connected, audio will play through both earbuds.

Confirm fit and audio

• Play audio to confirm sound is coming through both earbuds

• Adjust ComfortSeal™ ear tips for a secure and comfortable fit

A proper fit improves sound quality and call clarity.

The BlueAnt Pump Air Ultra connects to devices using Bluetooth for wireless audio playback and hands-free calls.

It is designed for stable everyday connectivity across phones, tablets, and computers.

Pairing with a device

To pair Pump Air Ultra for the first time:

• Remove both earbuds from the charging case

• After a few seconds, they will power on and enter pairing mode automatically

• Turn on Bluetooth on your device

• Select “BlueAnt Pump Air Ultra” from the available Bluetooth devices list

Once paired, the earbuds will reconnect automatically whenever removed from the charging case.

Pairing with a new device

If you need to pair with another phone or device:

• Press and hold the right earbud button for about 6 seconds to power off the earbuds

• Release the button

• Press and hold the button again for approximately 5 seconds until you hear the voice prompt “Pair me”

• Turn on Bluetooth on the new device and select “BlueAnt Pump Air Ultra”

Automatic reconnection

• Earbuds reconnect to the last connected device automatically

• If they do not reconnect, select them manually in Bluetooth settings

Using a single earbud (mono mode)

• Either earbud can be used on its own

• Place the unused earbud back into the charging case

• Audio and microphone functions continue through the active earbud

Connection tips

• Keep earbuds within Bluetooth range (up to 10 metres in open space)

• Avoid environments with heavy wireless interference

• Ensure earbuds are sufficiently charged for stable performance

Important notes

• Bluetooth performance depends on surrounding environment

• Audio delay may occur depending on the device and app

• Wired audio connections are not supported

If the issue continues after trying these steps, let me know what’s happening and I’ll guide you through the next steps

The BlueAnt Pump Air Ultra uses rechargeable batteries in both the earbuds and the charging case, allowing you to recharge the earbuds between uses.

Battery performance varies depending on listening volume and whether Active Noise Cancellation (ANC) or Transparency mode is enabled.

Charging the earbuds

• Place both earbuds into the charging case

• Ensure each earbud is seated correctly on the charging contacts

• If charging does not begin, confirm any protective film or paper tags covering the charging contacts have been removed

• Charging begins automatically when the case has power

• Earbuds power off and recharge when placed in the case

• Earbuds take approximately 2 hours for a full charge

Charging the case

You can charge the Pump Air Ultra case using:

• The supplied USB-C charging cable, or

• A compatible Qi wireless charging pad

• The charging case takes approximately 2 hours for a full charge

• A fully charged case can recharge the earbuds up to 4 times

The charging case has 4 LED lights to indicate battery level:

• 1 light = 25%

• 2 lights = 50%

• 3 lights = 75%

• 4 lights = 100%

The LEDs turn off once fully charged.

You can press the button on the charging case at any time to check the current battery level.

Battery behaviour

• Higher volume levels reduce listening time

• ANC and Transparency modes increase power usage

• Call usage consumes additional battery

• Removing earbuds from the case powers them on automatically

• Returning earbuds to the case powers them off and begins charging

• Each earbud has a light that stays on while it is charging and turns off once that earbud is fully charged

• The left and right earbuds may charge at slightly different rates, which is normal and does not indicate a fault

Charging tips

• Fully charge the case before extended use

• Keep charging contacts clean and dry

• Ensure the case lid is fully closed during charging

• Use only a 5V/1A charger, as specified in the user manual. Higher-output or fast-charging adapters can damage the case and are not covered under warranty

Important notes

• Battery life figures are approximate

• Wireless charging speed may differ from wired charging

• The charging case must have power to recharge the earbuds

• The charging case is not water resistant and should be kept dry

If the issue continues after trying these steps, let me know what’s happening and I’ll guide you through the next steps

The BlueAnt Pump Air Ultra earbuds feature built-in controls on each earbud for managing music, calls, volume, voice assistants, and listening modes.

Controls are preset and cannot be customised.

Music & playback controls

Right Earbud:

• Tap once → Play / Pause

• Double tap → Skip forward

Left Earbud:

• Double tap → Skip backward

Volume Controls

• Volume control works while music is playing or while you are on a call

• Press and hold the right earbud → Increase volume

• Press and hold the left earbud → Decrease volume

Call controls

• Tap once (either earbud) → Answer call

• Double tap (either earbud) → End call

• Press and hold (either earbud) → Reject call

Voice Assistant

• Click the MFB three times on either earbud → Activate or cancel Siri / Google Assistant

Availability depends on the connected device.

Listening mode controls

Pump Air Ultra supports:

• Active Noise Cancellation (ANC)

• Transparency mode

To switch listening modes:

• Single tap the left earbud to switch between ANC and Transparency mode

Only one listening mode can be active at a time.

Control behaviour notes

• Controls are fixed and cannot be remapped

• Touch/button response depends on correct placement and timing

• Accidental inputs may occur when adjusting the earbuds

• Listening mode changes may cause a brief audio adjustment

Important notes

• Control behaviour depends on the connected device and app

• Volume control is managed directly on the earbuds

• Touch controls do not provide detailed battery information

If something isn’t responding as expected, let me know what’s happening and I’ll guide you through the next steps.

The BlueAnt Pump Air Ultra includes both Active Noise Cancellation (ANC) and Transparency mode, allowing you to control how much of your surroundings you hear while listening.

These listening modes are designed to help you switch between focused listening and environmental awareness, depending on your situation.

Active Noise Cancellation (ANC)

ANC reduces consistent background noise such as:

• Traffic and road noise

• Engine hum

• Air conditioning or crowd ambience

ANC is ideal for:

• Travel and commuting

• Busy offices or public spaces

• Focused listening environments

ANC works best when:

• The earbuds are fitted securely

• A proper seal is achieved using the correct ComfortSeal™ ear tip size

• Background noise is steady and continuous

ANC is enabled by default when the earbuds are powered on.

Transparency mode

Transparency mode allows outside sound to pass through the earbuds while you continue listening.

This is useful for:

• Conversations

• Public transport announcements

• Situational awareness while walking

Transparency mode does not amplify sound - it simply allows environmental audio to be heard naturally.

Switching between modes

• Single tap the left earbud to toggle between ANC and Transparency

• Mode switching happens instantly

• Both earbuds must be powered on for full listening mode performance

Important notes

• ANC reduces background noise but does not create complete silence

• Sudden or sharp noises may still be heard

• Strong wind can affect listening performance

• ANC and Transparency modes increase battery usage

• Listening experience depends on correct fit and seal

If the listening modes aren’t behaving as expected, let me know what’s happening and I’ll guide you through the next steps.

The BlueAnt Pump Air Ultra earbuds include built-in microphones designed for clear hands-free phone calls and online meetings.

They use Environmental Noise Cancellation (ENC) during calls to help reduce background noise, so your voice is clearer to the person you’re speaking with.

ENC applies only to call audio and is separate from listening modes such as Active Noise Cancellation (ANC).

Making and receiving calls

• Answer incoming calls using the earbud touch controls

• End active calls using the earbud touch controls

• The microphone activates automatically during calls

Call behaviour may vary depending on the connected device and app.

Using a single earbud for calls

• Either earbud can be used independently

• The microphone in the active earbud is used for calls

• The unused earbud can be placed back into the charging case

This is useful for maintaining awareness of your surroundings or extending battery usage.

Call quality notes

• ENC helps reduce background noise during calls

• Very loud environments or strong wind can still affect clarity

• A secure ComfortSeal™ ear tip fit improves microphone performance

• Call quality depends on the connected device and network conditions

Important notes

• ENC is used for call noise reduction only

• Active Noise Cancellation (ANC) affects what you hear, not what the caller hears

• Some apps manage microphone behaviour independently

If call quality still isn’t where it should be, let me know what’s happening and I’ll guide you through the next steps.

If your BlueAnt Pump Air Ultra earbuds won’t connect, keep disconnecting, or only one earbud is working, the steps below can help re-sync the earbuds and return them to pairing mode.

Before You Start

• In your phone’s Bluetooth settings, remove/forget “BlueAnt Pump Air Ultra” if it appears

• Turn Bluetooth OFF on your phone

• Make sure the charging case has power

Reset & Re-Sync (approved steps)

1. Place both earbuds into the charging case

2. Press and hold the button in the middle of the charging case for about 10 seconds

1. Release the button when the earbuds flash yellow four times

2. Remove both earbuds from the charging case

3. Place the earbuds within 10 cm of each other

4. Wait about 15 seconds until one earbud flashes red/green (pairing mode)

5. Turn Bluetooth back ON and select “BlueAnt Pump Air Ultra” from your device list

If you still can’t connect

• Repeat the reset steps above from the beginning

• Confirm the case has charge and both earbuds are charging when seated in the case

• Try pairing to a different phone/tablet to rule out a device-specific Bluetooth issue

When troubleshooting does not resolve the issue

• If your Pump Air Ultra earbuds continue experiencing issues after completing all approved reset and troubleshooting steps, this may indicate a hardware fault

• BlueAnt will guide you through the next warranty assessment steps for further review

Below are the technical specifications for the BlueAnt Pump Air Ultra Advanced True Wireless ANC earbuds.

Technical Specifications

Product type

• Advanced True Wireless earbuds (TWS)

• Active Noise Cancellation (ANC) with Transparency mode

Audio

• 10mm Dynamic drivers

• Tuned for premium everyday listening

• Active Noise Cancellation (ANC)

• Transparency mode

Microphones

• Built-in microphones

• Environmental Noise Cancellation (ENC) for call clarity

Bluetooth

• Bluetooth wireless audio connectivity

• Wireless range: up to 10 metres (open space, unobstructed)

Battery

• Earbuds provide listening time on a single charge

• Charging case provides up to 4 full recharges of the earbuds

• Low battery voice prompt when approximately 20 minutes of play time remains

• Supports iPhone battery level display

Charging

• Earbuds full charge time: approximately 2 hours

• Charging case full charge time: approximately 2 hours

• USB-C charging

• Wireless charging supported (Qi compatible, 3.5W)

Water Resistance

• Earbuds: IP54 sweatproof

• Charging case: Not water resistant

Controls

• Multifunction Button (MFB) on each earbud

• Touch and press controls for music, calls, ANC and voice assistant

Fit

• Includes 3 sizes of ComfortSeal™ ear tips (Small, Medium, Large)

Compatibility

• Works with Bluetooth-enabled smartphones, tablets, and computers

Important notes

• Battery performance varies depending on volume, ANC usage, and listening habits

• Wireless charging requires a compatible Qi charging pad

• IP54 rating applies to earbuds only

• Bluetooth performance may be affected by interference or obstacles

A limited range of official spare parts and accessories for the BlueAnt Pump Air Ultra earbuds are available to purchase directly from the BlueAnt website, subject to availability.

Available to purchase online

The following Pump Air Ultra spare parts and accessories are currently available:

• Left replacement earbud

• Right replacement earbud

• Replacement charging case

• ComfortSeal™ ear tips

• USB-C charging cable (short cable)

You can view and purchase available Pump Air Ultra spare parts here:

Shop Pump Air Ultra spare parts

Important pairing information

Replacement Pump Air Ultra earbuds do not automatically pair with your existing earbud or charging case.

If you purchase a single replacement earbud:

• The earbuds must be manually re-synced using the approved reset process

• Both earbuds must be placed into the charging case during reset

• The reset process is required before the earbuds will function together

If you need help with pairing or choosing the correct part, let me know what you’re trying to do and I’ll guide you through the next steps.

Compatibility notes

• Pump Air Ultra spare parts are designed specifically for Pump Air Ultra

• Left and right earbuds are sold separately

• Pump Air Ultra parts are not compatible with other Pump Air models

Other spare parts

At this time, only the items listed above are available for Pump Air Ultra.

If the spare part you’re looking for isn’t listed on the website, it may no longer be available or may require a manual enquiry.

To check availability, please contact us and include:

• The part you’re looking for

• Your country and delivery address

We’ll check availability and guide you through the next steps.

Important notes

• Spare parts are not covered under warranty unless supplied as part of an approved warranty replacement

• Availability and pricing may vary by region

• Spare parts are subject to stock availability

What are the Pump Air Ultra actually for?

Everyday listening where you want to shut the world out — travel, commuting, the office, focused work. They are premium ANC earbuds with 10mm dynamic drivers, Transparency mode for when you need to hear what is around you, and ENC microphones for hands-free calls. IP54 means sweat and splashes are fine, so they hold up for a workout too.

What is in the box?

• Pump Air Ultra true wireless earbuds
• Charging case (USB-C and Qi wireless charging)
• USB-C charging cable
• ComfortSeal™ ear tips in three sizes (S / M / L)
• Quick start guide and user manual

A wall adapter and a wireless charging pad are not included.

How long does the battery last?

Up to 8 hours from the earbuds on a single charge, and around 40 hours in total with the case, which holds about four more full charges.

Those are typical-use figures. Real battery life moves with volume, listening mode and call time — ANC and Transparency both draw more power, and high volume shortens it further. A voice prompt warns you when roughly 20 minutes of play time is left.

How do I charge them, and how long does it take?

Drop both earbuds into the case and charging starts on its own, as long as the case has power. Earbuds take about 2 hours for a full charge, and so does the case.

Charge the case with the supplied USB-C cable or any Qi-certified wireless pad. Use a standard 5V power source rather than a high-voltage fast charger. The four LEDs on the case show the level — one per 25% — and press the case button any time to check.

What is the difference between ANC and Transparency?

Two modes, one active at a time:

• ANC — cuts steady background noise like traffic, engine hum and air conditioning. On by default when you power on.
• Transparency — lets outside sound through so you can hold a conversation or hear an announcement without taking the earbuds out.

Single tap the left earbud to switch between them. Both modes change what you hear, not how you sound on a call — call noise reduction is handled separately by ENC.

ANC reduces noise, it does not create silence. Sudden sharp sounds and strong wind can still come through.

How do I get the fit right?

Fit is the single biggest thing affecting ANC, bass and call clarity, so it is worth a minute.

• Try all three ComfortSeal™ ear tip sizes and keep the one that seals snugly without pressure
• Insert gently and rotate slightly until the earbud feels secure
• If ANC suddenly feels weaker, recheck the fit before anything else

Do not force the earbuds deep into the ear canal, and replace the tips once they are worn.

Can I use just one earbud?

Yes. Either earbud works on its own — put the other one back in the case and audio and the microphone keep running through the active one. Useful for calls, for staying aware of what is around you, or for stretching battery across a long day.

You need both earbuds for stereo audio and for ANC to perform as intended.

How do I turn them on and off?

They handle it themselves: taking them out of the case powers them on, putting them back powers them off and starts charging. Closing the lid keeps them off.

Without the case: press and hold the button on an earbud for about 2 seconds to power on, or hold the right earbud button for about 6 seconds to power off.

Will they work with my phone or computer?

Yes — iPhone, Android, tablets, Windows and macOS, and anything else supporting standard Bluetooth audio. On iPhone the battery level shows on screen and Siri can be triggered from the earbuds.

On a computer, playback works over Bluetooth; whether the microphone is available depends on your operating system and the app you are using. Some smart TVs and games consoles have limited Bluetooth support, and a little audio delay can show up depending on the device and app.

Can I plug them into a cable?

No. Pump Air Ultra is Bluetooth only — the USB-C port on the case is for charging, not audio.

They keep dropping out, or only one earbud is working. What now?

Re-sync the pair. Forget “BlueAnt Pump Air Ultra” in your phone’s Bluetooth settings and turn Bluetooth off, then:

1. Put both earbuds in the case
2. Press and hold the case button for about 10 seconds, releasing when the earbuds flash yellow four times
3. Take both earbuds out and sit them within 10 cm of each other
4. Wait about 15 seconds until one flashes red/green
5. Turn Bluetooth back on and select Pump Air Ultra

If it still will not connect, run the reset again, check the case has charge, and try a different phone to rule out a device problem. If none of that helps, get in touch and we will arrange a warranty assessment.

Are the case and earbuds waterproof?

The earbuds are IP54 — sweat and splash resistant, fine for workouts and light rain. The charging case is not water resistant and needs to stay dry.