Q: Commute 3 FAQ's

How do I reset my Commute 3? To Reset: The BLUEANT COMMUTE 3 must be set to pairing mode (from off, press and hold the On / Off button until the Bluetooth indicator is blinking red/blue. Once your kit is on pairing mode ignore the voice prompts and press and hold the End / Reject button for 5 seconds until you hear three tones on the kit. This means all paired phones and phone book data have been erased. You can now select your language and pair a new phone. How do I change the language? Perform a reset on your Commute3. Once you have turned your Commute3 on, it will instruct you to select your preferred language by a short press of the Volume Control. There are 12 languages that you can select from: British English, American English, French, Italian, German, Spanish, Mexican Spanish, Brazilian, Portuguese, Chinese, Russian, Japanese & Polish.

Question 1

Pump Air - Re-Sync Instructions

Accepted Answer

How to Re-Sync the Left and Right Pump Air Earbuds?

If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:

Please plug the charging case in to charge and place both Pump Air 2’s into the charging case.
Make sure your Pump Air 2 ear buds are both charged.
Delete the Pump Air 2 pairing from your phone and then turn Bluetooth^® off on your phone.
Take the Left Pump Air 2 and place it in your ear, press and hold the button until the ear bud says “powering down” and let go of the button. Now press and hold the button again until the ear bud says “Pair me” then left go of the button. The light should be flashing blue rapidly. Place the left ear bud in front you, not in the case.
Take the Right Pump Air 2 and place it in your ear, press and hold the button until the ear bud says “powering down” and let go of the button. Now press and hold the button until the ear bud says “Pair me” then let go of the button. the light should be flashing rapidly. Place the right ear bud near the left ear bud.
The Pump Air 2's will now reconnect the left and right hand sides. This may take up to 1 minute. The lights will stop flashing rapidly when they have connected to each other.
If they do not connect to each other then please start this process again.
After they have reconnected place the Pump Air 2's back into the charging case.
Now turn Bluetooth^® on your phone back on and search for devices.
Take just the right Pump Air 2 ear bud out of the charging case and select the Pump Air 2 on your phone.
After the right ear bud has connected to your phone please remove the left ear bud form the charging case and it will automatically connect to the right one.

Now you should be able to listen to music on both ear buds again.

Question 2

Only one of my buds is working

Accepted Answer

If only one of your earbuds is working, it may be due to one of the following reasons:

The earbuds may have become un-synced from each other.
To resolve this, please follow the re-sync instructions provided in the manual or refer to the instructions here. Re-syncing will restore the connection between the two earbuds.
There may be a charging issue.
Ensure that your charging case is fully charged and that both earbuds are properly seated in the case. The earbuds charge via gold contact pads on their base, which connect with the gold spring pins inside the charging case. Make sure these contact points are clean and free from any obstructions such as dirt, debris, or earwax. A wooden toothpick is a good option for gently cleaning earwax off the pads on the base of your earbuds. Avoid using metal tools like pointy tweezers, as these can scratch the gold coating on the pads, which will affect the electrical contact. If your earbuds have silicone stabilizer covers, ensure they are not covering the charging pads.
Battery fault in one earbud.
One earbud may have a battery fault, causing it to lose charge faster or not charge at all. If you've followed the charging steps above and the issue persists, you may need to contact support for further assistance or a potential replacement.

Question 3

How do I power on the X0i?

Accepted Answer

Turn the X0i on by pressing the power button for 1.5 seconds, the X0i will announce “pair me” and the light on the side will flash to signal the X0i is in pairing mode, the first time it is powered on.

On your phone or source device search for and select the BlueAnt X0i.

Question 4

X0i FAQ's

Accepted Answer

How do I power on the X0i?

Turn the X0i on by pressing the power button for 1.5 seconds, the X0i will announce “pair me” and the light on the side will flash to signal the X0i is in pairing mode, the first time it is powered on.

On your phone or source device search for and select the BlueAnt X0i.

How do I pair the X0i?

Turn the X0i on by pressing the power button for 1.5 seconds, the X0i will announce “pair me” and the light on the side will flash to signal the X0i is in pairing mode.

If this does not occur please press and hold the Bluetooth button for 1.5 seconds and the X0i will announce "pair me".

On your phone or source device search for and select the BlueAnt X0i.

How long is the play time on the X0i?

The play time depends on the volume, type of music and distance from the source device but you should be able to get up to 13 hrs of play time at 50% volume.

How long does it take to charge the X0i?

The X0i takes about 3 hrs to charge using an AC charger, it may take longer when using a computer’s USB port. The light on the side will glow orange when charging and green when fully charged..

What type of charging port does the X0i have?

The X0i has a USB C charging port.

How do I change the volume on the X0i?

Click the plus button to turn up the volume.
Click the minus button to turn down the volume.
Every time you turn on the X0i the volume defaults back to 50%.

How do I skip tracks on the X0i?

Press and hold the plus button for about 1.5 seconds to skip forward a track.
Press and hold the minus button for about 1.5 seconds to skip backward a track.

Does the X0i have a microphone?

Yes, the X0i has a built-in microphone so you can take calls or use it with Siri/Google.

Simply double click play to activate or cancel Siri/Google.
To deactivate Siri/Google simply double click the play button again.

How do I answer and end or reject calls on the X0i?

Press the play button to answer a call.
Press the play button when on a call to end the call.
To reject a call either double click the play button or press and hold the play button for about 2 seconds when you have an incoming call.

How do I use Siri or Google with my X0i?

Once your X0i is paired to your phone, simply double click the play button to start Siri or Google.

If you have not used Siri or Google on your phone before you may need to set it up.

To deactivate Siri/Google simply double click the play button again.

What is DUO Mode?

DUO mode allows you to connect two X0i speakers together for a wide stereo soundstage.

Duo mode only works when using Bluetooth as the source of the music.

How do I pair the X0i in DUO mode?

To connect two X0i together please follow these instructions:

Press and hold the power button on the two speakers to turn them on.
Make sure they are not connected to any devices.
Choose one of the speakers as the master speaker.
Press and hold the Bluetooth button for 3 seconds on the master speaker, until the speaker says "DUO mode pairing", then release the button.
Wait for 10 seconds, the two speakers will automatically connect to each other.
The master speaker will announce "DUO mode connected".
Now search for "BlueAnt X0i" on your phone to connect to the master speaker.

When in DUO mode:

the speaker volume is synchronized between the speakers.
either speaker can be used to control the music.
when you power off one speaker both will power off.
when powering speakers on, they power on independently.

How do I disconnect the X0i in DUO mode?

To disconnect two X0i in DUO mode press and hold the Bluetooth button on the master speaker for 3 seconds.
The speaker will announce "DUO mode disconnected".
The speakers will reconnect the next time they are both powered on.
To stop the speakers from reconnecting please use the DUO mode clearing procedure below.

How do I clear DUO mode on the X0i?

To clear DUO mode pairing, press and hold the Bluetooth mode button on the slave speaker, until the speaker says "DUO mode cleared".

How many devices can the X0i connect to at the same time?

The X0i connects to one source device at a time.

How do I disconnect my X0i to change source device?

Press and hold the Bluetooth button for about 1.5 seconds and the X0i will announce “disconnected”, then connect your other device.

What is the IP rating of the X0i?

The X0i is IP56, splashproof.

How many drivers does the X0i have?

The X0i has one driver and one passive radiator.

How many Watts is the X0i?

The X0i is 6 Watts.

What Bluetooth version is the X0i?

The X0i is Bluetooth version 5.0

What is the range of the X0i?

This depends on interference and the source device but it is possible to have up to a 30 metre range.

Can I use my X0i with my computer or laptop?

To use the X0i via Bluetooth with your computer or laptop your computer must support A2DP for music playback.
To use the microphone on the speaker your computer must support HFP or HSP.
To check what is supported on your computer please check with your computer or laptop manufacturer.
Control of the music is done on your computer.
Volume on the speaker only controls the speaker and not the source volume.

Do you need a driver to use the X0i on a computer?

There is no driver required to use the X0i via Bluetooth on your computer.

Can I an AUX cable with the X0i?

The X0i does not have an AUX input.

Question 5

X3 FAQ's

Accepted Answer

How do I pair the X3?

Turn the X3 on by pressing the power button on the top, the X3 will announce “Bluetooth” and the light on the back will flash to signal the X3 is in pairing mode.

On your phone or source device search for and select the BlueAnt X3.

How long is the play time on the X3?

The X3 has a play time of over 15 hours at 50% volume.
When used at 100% volume the play time is 4-5 hours.
To use the X3 at 100% volume for longer please use the supplied AC charger.
Battery life will vary based on type of music, level of Bass and environmental factors.
4 lights - battery fully charged.

How long does it take to charge the X3?

The X3 takes about 3 hrs to charge using the supplied AC charger, it may take longer when using a computer’s USB port.

The lights on the back will flash when charging and go solid when charging is complete.

What do the 4 lights on the back of the X3 mean?

These show the battery level remaining in the X3, 25% charge per light.

How do I change the volume on the X3?

Click the plus button to turn up the volume.
Click the minus button to turn down the volume.
Every time you turn on the X3 the volume defaults back to 25%.

How do I skip tracks on the X3?

Press and hold the plus button for about 1.5 seconds to skip forward a track.
Press and hold the minus button for about 1.5 seconds to skip backward a track.

What is the Bass Boost Button on the X3?

Increase the intensity of the Bass with the Bass Boost Button.
Simply press it to feel the bass.

Press the button again to return to standard EQ

Does the X3 have a microphone?

Yes, the X3 has a built-in microphone so you can take calls or use it with Siri/Google.

Simply double click play to activate or cancel Siri/Google.

How do I answer and end or reject calls on the X3?

Press the play button to answer a call.
Press the play button when on a call to end the call.
To reject a call either double click the play button or press and hold the play button for about 2 seconds when you have an incoming call.

How do I use Siri or Google with my X3?

Once your X3 is paired to your phone, simply double click the play button to start Siri or Google.

If you have not used Siri or Google on your phone before you may need to set it up.

How do I use the built-in Powerbank on my X3?

Simply plug USB your cable into the powerbank port on the back of your X3, then plug the other end into your phone.

The X3 provides a 5V1A output.

What is the IP rating of the X3?

The X3 is IP67, waterproof.

Can I use the X3 in the shower?

Yes, providing the charge port cover is closed.

How many drivers does the X3 have?

The X3 has two drivers and two passive radiators.

How many Watts is the X3?

The X3 is 30 Watts.

What Bluetooth version is the X3?

The X3 is Bluetooth version 5.0

What is the range of the X3?

This depends on interference and the source device but it is possible to have a 30 metre range.

How many devices can the X3 connect to at the same time?

The X3 connects to one source device at a time.

How do I disconnect my X3 to change source device?

Press and hold the play button for about 8 seconds and the X3 will announce “disconnected”, then connect your other device.

How do I reset the X3?

With the X3 speaker off please press and hold the power button.
The start up sound will sound and the led will flash.
Keep holding the power button until you see the battery indicator lights turn off. Then let go of the power button.
This takes around 12 seconds.
After the battery indicator lights have turned off the X3 will restart and the blue LED will flash.
The X3 can now be paired.

How do I use the X3 with an AUX cable?

When the speaker is powered on the X3 with start in Bluetooth mode
When you plug in an AUX cable the X3 will automatically switch to AUX mode.
When you remove the AUX cable the X3 will automatically switch back to Bluetooth mode.
When using AUX cable the speaker can only control the speaker volume and not the source volume or tracks.

What is Duo Mode?

DUO mode allows you to connect two X3 speakers together for a wide stereo soundstage.

Duo mode only works when using Bluetooth as the source of the music.

How do I pair the X3 in DUO mode?

To connect two X3 together please follow these instructions:

Power on the first speaker.
Press and hold the volume + and volume - buttons for 4 seconds. The speaker will announce "DUO mode pairing" .
Power on the second speaker.
Press and hold the volume + and volume - buttons for 4 seconds. The speaker will announce "DUO mode pairing"
Please wait until one speaker says "DUO mode connected".
This may take up to one minute. The speakers are now connected to each other.
The speaker that says "DUO mode connected" is the master speaker, this is the speaker you should pair with your phone.

When in DUO mode:

the speaker volume is synchronized between the speakers
either speaker can be used to control the music.
when you power off one speaker both will power off.
when powering speakers on, they power on independently.

How do I disconnect the X3 in DUO mode?

To disconnect two X3 in DUO mode press and hold the volume + and volume - buttons on one of the speakers for 4 seconds.
The speaker will announce "DUO mode disconnected".
The speakers will reconnect the next time they are both powered on.
To stop the speakers from reconnecting please use the DUO mode clearing procedure below.

How do I clear DUO mode on the X3?

To clear DUO mode on the X3 please press and hold volume + and volume - buttons on one of the speakers for 8 seconds.
The speaker will announce "DUO mode cleared".
The speakers will not reconnect the next time they are both powered on and will need to have paired again with the DUO mode pairing process.

Can I use my X3 with my computer or laptop?

To use the X3 via Bluetooth with your computer or laptop your computer must support A2DP for music playback.
To use the microphone on the speaker your computer must support HFP or HSP.
To check what is supported on your computer please check with your computer or laptop manufacturer.
When using your X3 via AUX cable only playback is supported.
Control of the music is done on your computer.
Volume on the speaker only controls the speaker and not the source volume.

Question 6

Pump Air Nano FAQ's

Accepted Answer

How do I pair my Pump Air Nano's?

Place the Pump Air Nano into the charging case to turn it off.
Take the Pump Air Nano out of the charging case and it will power on and the ear buds will say 'Bluetooth pairing'.
On your phone, go to settings > Bluetooth^® > enable Bluetooth^® > scan/search/add new devices > select 'BlueAnt Pump Air Nano'.

You should now be paired.

How to Re-Sync the Left and Right Pump Air Nano Earbuds?

If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:

Remove any existing pairingof the earbuds from your phone.
- You should not have any ‘BlueAnt Pump Air Nano’ showing up under paired devices on your phone.
- Ignore anything showing up as an available device at this point.
Important: ensure your charging case is fully charged and showing 4 LED's on the battery indicator.
Place both earbudsback into the charging case.
- The LED on the earbuds should be solid, indicating that they are charging.
- If the LED is flashing, adjust the earbud to ensure proper contact until the LED is solid.
Within the first few seconds of putting them in the case (with a solid LED), press and hold the MFB on both earbuds for 10 seconds until you see both LEDs flash quickly 3 times.
- The LED may turn off during the 10 seconds if the battery was already fully charged.
- If you are having trouble achieving the 3 fast flashes, make sure you are starting with a solid LED. Sometimes, it may require leaving the earbuds out of the case for 10 minutes to deplete the battery a little so they don’t switch off quickly after being inserted back into the case.
- If only one bud flashes 3 times, remove and re-insert both buds, then restart the process.
Once both earbuds flash 3 times, remove them from the case, wait 5 seconds for re-syncing to occur, and then scan for BT devices on your phone. You should now see a single ‘BlueAnt Pump Air Nano’ which you can connect to.

What is the play time of the Pump Air Nano?

The Pump Air Nano will last for approximately 6 hrs.
The charging case has another 14 hours of play time.

How do I control music, calls and volume on my Pump Air Nano’s?

To play music simply tap either ear bud, to pause simply tap again.
To skip forward to the next track double tap the right ear bud.
To skip back to the previous track double tap the left ear bud
To answer a call simply tap either ear bud, to end the call tap either ear bud again.
To reject a call press and hold either ear bud.
To increase the volume when music is playing or on a call press and hold the right ear bud. This can only be changed when on a call or music is playing.
To decrease the volume when music is playing or on a call press and hold the left ear bud. This can only be changed when on a call or music is playing.

How do I use Siri/Google with my Pump Air Nano?

To use Siri/Google simply triple tap either ear bud.
To cancel Siri/Google simply triple tap either ear bud again.

How do I power off the Pump Air Nano without the charging case?

To power off the Pump Air Nano without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. the Pump Air Nano will say. 'powering down' and both ear buds will turn off.

How do I power on the Pump Air Nano without the charging case?

To power on the Pump Air Nano without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.

How do I pair the Pump Air Nano with a new phone?

Pause the music if it is playing by a single tap on either ear bud.
Turn off Bluetooth on the connected phone.
Press and hold either ear bud for about 6 seconds until both ear buds say "powering down" and then let go of the buttons.
Press and hold the button on one ear buds for about 5 seconds until the ear bud says "Bluetooth pairing". Let go of the button and search for the Pump Air Nano on your second phone and select to pair.
Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.
You can re-enable Bluetooth on the first phone.

How can I get the best, possible Bluetooth^® connection with my Pump Air Nano’s?

If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.

If your phone has a case on it, this could also be blocking the Bluetooth^® signal, so see if removing the case solves the issue.

If problems persist please contact us at care@blueantwireless.com.

My ear buds are connecting whilst in the charging case – why is this?

When the charging case runs out of charge the Pump Air Nano turns on and tries to connect to your phone. Please plug in the charging case to stop this from occurring. A full charge only takes one hour. If you can’t charge your charging case at this time, please press and hold the button on each ear bud until they say “powering down”.

How do I pair to my smart watch?

Please place your Pump Air Nano into the charging case and turn off Bluetooth^® on your phone. Then go through the Bluetooth^® pairing steps on your smart watch to search for a device to add. Please remove the Pump Air Nano from the charging case and they will say “Bluetooth Pairing”. Now select the Pump Air Nano on your smart watch.

What are the Pump Air Nano ear tips made from and do they contain any latex?

The Pump Air Nano ear tips are made from silicon and do not contain any latex.

Can I buy replacement spare parts?

Yes you can, we sell left and right earbuds and charging cases separately. Please visit

https://blueant.com.au/collections/pump-air-nano-spare-parts

Can I use one earbud to make calls and hear music?

Yes, please use either ear bud for Mono use.

Are the Pump Air Nano’s compatible with my phone?

The Pump Air Nano should be compatible with most Bluetooth^® enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth^® devices should be able to connect to most modern phones. Any Bluetooth^® version over 1.2 should be backwards compatible.

Why is my charger case not receiving power?

Plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.

If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to care@blueantwireless.com and we will assist further.

Can I use my Pump Air Nano with my computer, laptop or tablet?

To use the Pump Air Nano via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Pump Air Nano your computer/laptop/tablet must support HFP or HSP.

To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Disable Bluetooth on your phone.
Then take either ear bud out of the charging case.
The ear bud will say "Bluetooth pairing".
Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air Nano.
Once the Pump Air Nano is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.
You can now re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air Nano on your phone.
Once the Pump Air Nano is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

Question 7

Pump Air Lite FAQ's

Accepted Answer

How do I pair my Pump Air Lite?

Place the Pump Air Lite into the charging case to turn it off.
Take the Pump Air Lite out of the charging case and it will power on and the ear buds will say “Bluetooth pairing”.
On your phone, go to settings > Bluetooth^® > enable Bluetooth^® > scan/search/add new devices > select BlueAnt Pump Air Lite.

You should now be paired.

How to Re-Sync the Left and Right Pump Air Lite Earbuds?

If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:

Remove any existing pairing of the earbuds from your phone.
- You should not have any "BlueAnt Pump Air Lite" showing up under paired devices on your phone.
- Ignore anything showing up as an available device at this point.
Important: ensure your charging case is fully charged as indicated by the battery LED flashing 4 times.
Take the right earbud out of the charging case and wait for the LED to start flashing white/blue (this can take approximately 10 seconds).
- Once the LED is continuously flashing white/blue, tap the BlueAnt symbol 5 times quickly, but on the 5th time, press and hold until the LED flashes white quickly.
- A few seconds later, the LED will turn off and the earbud will power down. Place the right earbud on the bench.
Now, take the left earbud out of the case and repeat the above (5-tap) process until the LED turns off.
Place both earbuds back into the charging case.
- When the LEDs on both earbuds turn solid white, remove them from the case.
- Hold both earbuds in one hand using your thumb and index finger. You should see both LEDs flashing blue.
Using the index and middle fingers from your other hand, tap the BlueAnt logo on both earbuds 3 times simultaneously.
- This will initiate the re-syncing process, which can take up to 10 seconds.
Once the earbuds re-sync with each other, one earbud will stop flashing (LED off) and the other will start flashing white/blue.
Scan for Bluetooth devices on your phone. You should now see a single "BlueAnt Pump Air Lite" which you can connect to.

Re-Sync Troubleshooting:

If the LED continues to flash blue when you took the earbud out of the case in step 3 or 4, it means it's already in "re-sync" mode. Place it on the bench and check the other earbud. If both earbuds are continuously flashing blue, skip to step 6, otherwise repeat the 5-tap process until both buds flash blue when you take them out of the case, then perform step 6.

What is the play time of the Pump Air Lite?

The Pump Air Lite will last for approximately 5 hrs.
The charging case has another 16 hours of play time.

How do I control music, calls and volume on my Pump Air Lite?

To play music simply tap either ear bud, to pause simply tap again.
To skip forward to the next track double tap the right ear bud.
To skip back to the previous track double tap the left ear bud
To answer a call simply tap either ear bud, to end the call tap either ear bud again.
To reject a call press and hold either ear bud.
To increase the volume when music is playing or on a call press and hold the right ear bud. This can only be changed when on a call or music is playing.
To decrease the volume when music is playing or on a call press and hold the left ear bud. This can only be changed when on a call or music is playing.

How do I use Siri/Google with my Pump Air Lite?

To use Siri/Google simply triple tap either ear bud.
To cancel Siri/Google simply triple tap either ear bud again.

How do I power off the Pump Air Lite without the charging case?

To power off the Pump Air Lite without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. the Pump Air Lite will say "powering down" and both ear buds will turn off.

How do I power on the Pump Air Lite without the charging case?

To power on the Pump Air Lite without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.

How do I pair the Pump Air Lite to a new phone?

Pause the music if it is playing by a single tap on either ear bud.
Press and hold either ear bud for about 6 seconds until both ear buds say "powering down" and then let go on the buttons.
Press and hold the button on one ear buds for about 5 seconds until the ear bud says "Bluetooth pairing". Let go on the button and search for the Pump Air Lite on your phone and select to pair.
Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.

How can I get the best, possible Bluetooth^® connection with my Pump Air Lite?

If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.

If your phone has a case on it, this could also be blocking the Bluetooth^® signal, so see if removing the case solves the issue.

If problems persist please contact us at care@blueantwireless.com.

My ear buds are connecting whilst in charging case – why is this?

When the charging case runs out of charge the Pump Air Lite turns on and tries to connect to your phone. Please plug in the charging case to stop this from occurring. A full charge only takes one hour. If you can’t charge your charging case at this time, please press and hold the button on each ear bud until they say “powering down”.

How do I pair to my smart watch?

Please place your Pump Air Lite into the charging case and turn off Bluetooth^® on your phone. Then go through the Bluetooth^® pairing steps on your smart watch to search for a device to add. Please remove the Pump Air Lite from the charging case and they will say “Bluetooth Pairing”. Now select the Pump Air Lite on your smart watch.

Can I buy replacement spare parts?

Yes you can, we sell left and right earbuds and charging cases separately. Please visit

https://blueant.com.au/collections/pump-air-lite-spare-parts

Can I use one earbud to make calls and hear music?

Yes, please use either ear bud for Mono use.

Are the Pump Air Lite compatible with my phone?

The Pump Air Lite should be compatible with most Bluetooth^® enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth^® devices should be able to connect to most modern phones. Any Bluetooth^® version over 1.2 should be backwards compatible.

Why is my charger case not receiving power?

Please plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.

If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to care@blueantwireless.com and we will assist further.

Can I use my Pump Air Lite with my computer, laptop or tablet?

To use the Pump Air Lite via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Pump Air Lite your computer/laptop/tablet must support HFP or HSP.

To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Please disable Bluetooth on your phone.
Then take either ear bud out of the charging case.
The ear bud will say "Bluetooth pairing".
Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air Lite.
Once the Pump Air Lite is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.
You can now re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air Lite on your phone.
Once the Pump Air Lite is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

Question 8

Stream X FAQ's

Accepted Answer

What is the Stream X?

The Stream X is a unidirectional Cardioid polar pattern USB LED microphone.
and supports up to 24 bit / 192kHz sample rate.

How do I connect the Stream X?

The Stream X has a USB-C port at the bottom, please connect the included braided cable into this port and the USB-A end of the cable into your computer.

The Stream X also comes with a USB-A to USB-C adaptor so it can be used with either type of port.

How do I change the LED colour on the Stream X?

The Stream X cycles through colours by default when plugged in.
To change to a single colour or to turn off the LED please press the LED button. Each press will cycle through the colours.

How do I mute or unmute on the Stream X?

Tap the top of the microphone to mute or unmute the Stream X.
When you mute the Stream X the LED turns off, to show you it is muted.

You can also mute or unmute the Stream X by pressing the headphone button.

How do I use a headphone with the Stream X?

The bottom of the Stream X has a 3.5mm headphone port.
Please plug in your headphones here.

How to change the headphone volume on the Stream X?

The first dial on the Stream has a headphone icon.
This dial controls the volume of the computer audio that is being fed to the Stream X and played through the connected headphones.

When you plug in the Stream X the computer will automatically reroute the audio output to the Stream X headphone port.

How do I the microphone gain volume on the Stream X?

The second dial on the Stream X is labelled "MIC" and refers to the level of gain for the microphone. If you find that the Stream X is picking up your voice too loudly or too much background noise try adjusting the microphone gain downwards.

How do I use a monitoring volume with the Stream X?

The third dial on the Stream X is for the monitoring volume.
This level is how much of yourself you will hear in your connected headphones via zero latency monitoring.

What is the best position to place the Stream X?

The best position is about 30cm away from you you the buttons pointing towards you.

The Stream X is sensitive on the front side where the LED mesh is and not on the top. Do not speak into the top of the microphone.

Once you have the position correct you can tighten the screws on the side of the desktop stand to lock the Stream X into position.

Do I need a pop filter to user the Stream X?

The Stream X features a built-in pop filter to improve performance.

If you find that you are having issues with this please adjust the microphone gain and/or the position of your microphone.

Can I use the Stream X with a boom microphone stand?

The Stream X comes with a desktop stand and a U-Bracket with 3/8" to 5/8" Adaptor to allow it to work with a boom microphone stand or other microphone stand. These stands are sold separately.

What does the Stream X work with?

The Stream X will work with Windows 7 or above, Mac 10.10 or above, PS4 and PS5.

If you have an Lightning to USB-C adaptor it can also work with an iPad or iPhone.
If your Android phone supports USB-C mic it can also work with that.

What's in the box?

Stream X USB Microphone
Desktop stand
USB-A to USB-C Premium Braided cable
USB-A to USB-C Adaptor
U Bracket with 3/8" to 5/8" Adaptor
Manual

Question 9

Talk X FAQ's

Accepted Answer

How do I power on the Talk X?

Please press and hold the MFB until you hear the start up sound. This takes about 3 seconds.

How do I power off the Talk X?

Please press and hold the MFB until you the Talk X says "Powering down". This takes about 3 seconds.

How do I pair my Talk X?

With the Talk X powered off, press and hold the MFB for about 5 seconds, until you hear the TalkX say "Bluetooth pairing". This is pairing mode.
Search for devices on your phone
Select ‘BlueAnt Talk X’

What is the play time and charge time of the Talk X?

A full charge of the Talk X will take about 2 hours.

The play time for the Talk X is upto 50 hours.

A 10 minute rapid charge with give you 5 hours* play time.

These play times are measured at full volume.

*Play time may vary based on type of music and environmental factors.

What type of charging port does the Talk X have?

The Talk X has a USB-C charging port.

How do I control music on the Talk X?

To play or pause music simply click the MFB.

To skip forward a track press and hold the volume + button.

To skip backward a track press and hold the volume - button.

To increase volume slide click the volume + button.

To decrease volume slide click the volume - button.

How do I control calls on the Talk X?

To answer an incoming call simply click the MFB.

To end a call simply click the MFB.

To reject an incoming call either double click or press and hold the MFB.

If music was playing prior to the call it will resume after the call is finished.

How do I use the BOOM microphone on the Talk X?

To use the BOOM microphone on the Talk X simply plug it into the USB C port.

The Talk X will automatically switch from the internal microphone to the BOOM microphone.

For best audio performance please position the BOOM approximately 10cm away from your mouth.

The foam sock can also be used on the BOOM microphone to further increase the call clarity.

To switch back to the internal microphone simply unplug the BOOM microphone.

How do I use Siri/Google on the Talk X?

To start Siri/Google simply double click the MFB.

To cancel Siri/Google simply double click the MFB again.

If music was playing prior to invoking Siri/Google it will resume afterwards.

Can I clean my earcups?

Yes please use a damp non-alcohol based wipe and gently wipe over, please allow to air dry.

Can I purchase ear cups separately?

No, the Talk X ear cups are not removeable.

What's in the box?

Talk X WFH headphones
Deluxe Carry Pouch
USB-C charge cable
Boom Microphone and foam sock
Manual

Can I use my TalkX with multiple devices at once?

Yes, the TalkX supports multipoint, you can connect a phone and a laptop for example. The second device will need to be manually connected.

Can I use my Talk X with my computer, laptop or tablet?

To use the Talk X via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Talk X your computer/laptop/tablet must support HFP or HSP. To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Please disable Bluetooth on your phone.
Then power on the Talk X by holding the Bluetooth button and keep holding the button for about 5 seconds until it goes into pairing mode.
Then on the computer/laptop/tablet add a Bluetooth device and select the Talk X.
Once the Talk X is connected you can re-enable Bluetooth on your phone and manually connect the Talk X by selecting it on your phone.
The Talk X will always connect to the last device it was connected to when it powers on. The second device will need to be connected manually.

What Bluetooth version is the Talk X?

The Talk X is Bluetooth version 5.0.

Question 10

Zone X FAQ's

Accepted Answer

How do I power on the Zone X?

Please press and hold the power button until you the LED turns blue, you will also hear the start up sound. This takes about 3 seconds.

How do I power off the Zone X?

Please press and hold the power button until you the Zone X says "Powering down". This takes about 3 seconds.

How do I pair my Zone X?

Press and hold the Bluetooth button for about 3 seconds, until the light starts flashing blue/red. This is pairing mode.
Search for devices on your phone
Select ‘BlueAnt ZoneX’

What is the play time and charge time of the Zone X?

A full charge of the Zone X will take about 3 hours.

The play time for the Zone X is 35 hours* in Bluetooth mode with ANC disabled.

With ANC or Transparency enabled play time is 24 hours*.

A 15 minute rapid charge with give you 3 hours* play time.

These play times are measured at full volume.

*Play time may vary based on type of music and environmental factors.

How do I activate Active Noise Cancelling on the Zone X?

When you power on the Zone X active noise cancelling is enabled by default.

If you have turned off noise cancelling you can reactivate it by pressing the ANC button until the Zone X says "Noise Cancelling".

The LED is green when noise cancelling is active.

How do I activate Advanced Transparency Mode on the Zone X?

When in active noise cancelling mode and you want to activate advanced transparency mode please press the ANC button and the Zone X will say "Transparency".

Advanced transparency mode stops noise cancelling and amplifies the ambient sounds of the world around you.

How do I deactivate Active Noise Cancelling and Advanced Transparency Mode on the Zone X?

Press the ANC button and the Zone X will say "Transparency and Noise Cancelling off".

This will disable active noise cancelling and advanced transparency mode.

To re-enabled active noise cancelling press the ANC button again and the Zone X will say "Noise Cancelling".

How do I use Instant Awareness Mode on the Zone X?

Place you right hand over the right ear cup and the music will be instantly muted so you can hear outside noise or listen to an announcement.

Remove you hand to instantly un-mute the music.

How do I control music on the Zone X?

To play or pause music simply double tap the middle of the flat area of the right ear cup.

To skip forward a track simply slide your finger from the back to the front of the flat area.

To skip backward a track simply your finger from the front the back of the flat area.

To increase volume slide your finger from the bottom to the top of the flat area.

To decrease volume slide your finger from the top to the bottom of the flat area.

How do I control calls on the Zone X?

To answer an incoming call simply double tap the flat area of the right ear cup.

To end a call simply double tap the flat area on the right ear cup.

To reject an incoming call simply single tap and hold the middle of the flat area of the right ear cup.

If music was playing prior to the call it will resume after the call is finished.

How do I use Siri/Google on the Zone X?

To start Siri/Google simply single tap and hold the middle of the flat area of the right ear cup.

To cancel Siri/Google simply single tap and hold the middle of the flat area of the right ear cup.

If music was playing prior to invoking Siri/Google it will resume afterwards.

How do I reset my Zone X?

Please press and hold the Bluetooth button until the ZoneX says "Factory Reset Complete". This takes about 8 seconds.
Then power off the Zone X.
When you next power on the Zone X it will go into pairing mode.

Can I clean my earcups?

Yes please use a damp non-alcohol based wipe and gently wipe over, please allow to air dry.

Can I purchase ear cups separately?

No, the Zone X ear cups are not removeable.

What's in the box?

Zone X Premium ANC headphones
Deluxe low profile Carry Case
USB-C charge cable
AUX cable
Airplane adaptor
Manual

Can I use my Zone X with my computer, laptop or tablet?

To use the Zone X via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Zone X your computer/laptop/tablet must support HFP or HSP. To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Please disable Bluetooth on your phone.
Then power on the Zone X by holding the Bluetooth button and keep holding the button for about 3 seconds until the light starts flashing blue/red rapidly, this is pairing mode.
Then on the computer/laptop/tablet add a Bluetooth device and select the Zone X.
Once the ZoneX is connected you can re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the ZoneX on your phone.
Once the ZoneX is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

When using your Zone X via AUX cable only audio playback is supported, not the microphone.

Control of the music is done on your computer/laptop/tablet when using AUX.

Volume on the speaker only controls the speaker and not the source volume.

Question 11

XT100 FAQ's

Accepted Answer

What is the XT100?

The XT100 is 100W 2.0 channel soundbar with Dolby Atmos.

What ports does the XT100 have?

The XT100 has the following ports:

HDMI inputs 2
HDMI out (eARC)
Optical input
Coaxial input
AUX input
USB (MP3 only)
Bluetooth

How do I connect the XT100 to my TV?

Simply plug the supplied HDMI cable into the HDMI output (eARC) port on the XT100 and plug the other end into the HDMI ARC port on your TV.
The ARC port might not be HDMI 1 on your TV.
Check the settings in your TV menu to ensure that ARC (Audio Return Channel) is enabled.
When using ARC the XT100 should power on and off with your TV using the TV remote. Changing the TV volume should also change the XT100 volume.
If this does not work please check your TV can support ARC.

What if my TV does not support Dolby Atmos?

In the TV settings there will likely be an option for Dolby Atmos, Dolby Digital or PCM. The XT100 will default to whatever your TV supports.

If you are using an external device such as an XBox Series X, for example, then this should be plugged into the XT100 HDMI1 or 2 port and then select this as the input source on the XT100.
This then bypasses any issues with your TV not supporting Dolby Atmos.

How do I know if I am using Dolby Atmos on the XT100?

On the XT100 display it will show what mode is being used for playback.

This can sometimes be APP dependent.
For example, when using Netflix only the 4k tier supports Dolby Atmos.

What's in the box?

XT100 soundbar
HDMI 2.0 cable
Power cord
Remote control with batteries
Wall brackets with screws
AUX cable
Manual

What size batteries does the remote control take?

The remote control takes 2 * AAA batteries and comes with batteries supplied.

How do I pair my phone with the XT100?

Power on the XT100 and click the BT (Bluetooth) button on the remote to switch to BT mode. Then press and hold the BT button until the XT100 goes into pairing mode and says "Bluetooth pairing"

On your phone search for and select the "BlueAnt XT100".

How do I change the EQ on the XT100?

The XT100 has four built-in EQ modes: Voice, Game, Movie and Music.
These are designed to deliver the best audio for each type of use.
There is also the ability to adjust the Bass and Treble levels on the remote control.

How many Watts is the XT100?

The XT100 is 100W, it has 2*50Watt drivers.

Can I connect an external subwoofer to the XT100?

The XT100 was designed as a stand-alone soundbar without the ability to connect an external subwoofer.

My XT100 has no power, how do I fix this?

Ensure that the AC cord is properly connected and plugged in.
Ensure that there is power at the AC outlet.
Press the power button to turn the unit on.

The remote control does not work, how do i fix this?

Before you press any playback control buttons, first select the correct source.
Reduce the distance between the remote control and the Soundbar.
Insert the batteries with its polarity aligned as indicated.
Replace the batteries
Aim the remote control directly at the sensor on the front of the Soundbar.

The XT100 has no sound, how do I fix this?

My TV has a problem while viewing HDR content form the HDMI source, how do I fix this?

Some 4K HDR TVs require HDMI input or picture settings to be set for HDR content reception. For further setup details on HDR display, please refer to the instruction manual for your TV.

I can't find the Bluetooth name of this unit on my Bluetooth device for Bluetooth pairing, how do I fix this?

Ensure the Bluetooth function is activated on your Bluetooth device.
Pair the Soundbar with your Bluetooth device again.
The Soundbar has a Bluetooth function that can receive a signal within 8 metres. Keep the distance within 8 metres between the Soundbar and your Bluetooth device.

The XT100 turns off, how can I fix this?

When the unit's external input signal level is too low, the unit will be turned off automatically after 15 minutes. Please increase the volume level of your external device.

The TV volume level varies between channels, how do I fix this?

Some TVs have a difference between the PCM and Dolby volume output levels noticed when switching between channels. This is not a fault of the unit.

Question 12

Commute 3 FAQ's

Accepted Answer

How do I reset my Commute 3?

To Reset:

The BLUEANT COMMUTE 3 must be set to pairing mode (from off, press and hold the On / Off button until the Bluetooth indicator is blinking red/blue.
Once your kit is on pairing mode ignore the voice prompts and press and hold the End / Reject button for 5 seconds until you hear three tones on the kit.
This means all paired phones and phone book data have been erased.
You can now select your language and pair a new phone.

How do I change the language?

Perform a reset on your Commute3. Once you have turned your Commute3 on, it will instruct you to select your preferred language by a short press of the Volume Control. There are 12 languages that you can select from: British English, American English, French, Italian, German, Spanish, Mexican Spanish, Brazilian, Portuguese, Chinese, Russian, Japanese & Polish.

Question 13

XT100 / XT120 Soundbar Firmware

Accepted Answer

How to Check Your Current Firmware Version

Ensure the soundbar is in standby mode (turned off but connected to power).
On the remote control, press the following buttons in sequence:
NEXT, PREV, Vol-.
The current firmware version will display on the LED screen, for example:
“M 0.14” (indicating firmware version 0.14).

Updating Firmware via USB Stick

Follow these steps to update the firmware on your BlueAnt XT100 / XT120 soundbar using a USB flash drive.

What You Need

A USB storage device formatted with FAT16 or FAT32.
The correct firmware file for your soundbar model:
- TB600D2.ufw for XT100
- TB602BD.ufw for XT120
Ensure the firmware file is the only file on the USB drive and placed in the root directory (not inside any folder).

Firmware Update Process

1. Prepare the Soundbar for Update

Put the soundbar in standby mode (turn it off but keep it connected to power).

2. Insert the USB Drive

Connect the prepared USB storage device to the USB port on the back of the soundbar.

3. Start the Firmware Upgrade

On the remote control, press the following buttons in sequence:
NEXT, PREV, Vol+.

4. Monitor the Update

The soundbar’s LED display will show the following sequence:
“USB” → “U ING” → “U OK”.
Once “U OK” appears, the update is complete.

5. Complete!

The soundbar will automatically turn off and enter standby mode.
The white LED indicator will light up, signaling that the soundbar is ready to use.

Important Notes

Do not turn off the power or remove the USB storage device during the update. Doing so may permanently damage the soundbar.
The firmware upgrade process takes approximately 15 seconds

How to Verify the Firmware Version

Ensure the soundbar is in standby mode (turned off but connected to power).
On the remote control, press the following buttons in sequence:
NEXT, PREV, Vol-.
The current firmware version will display on the LED screen, for example:
“M 0.14” (indicating firmware version 0.14).

Firmware Release Notes

Model: XT100

Version	Release Date	Bug Fixes & improvements
0.45	16/09/22	Initial release
0.46	10/05/24	Optimized power-on behavior to enhance reliability during startup.
0.47	10/10/24	LED display now turns off 5 seconds after changing inputs. When the TV is paused, the Soundbar will now go into standby after 1 hour instead of 15 minutes. Download the latest XT100 firmware here

Model: XT120

Version	Release Date	Bug Fixes & improvements
0.11	16/09/22	Initial release
0.12	10/05/24	Optimized power-on behavior to enhance reliability during startup.
0.14	10/10/24	LED display now turns off 5 seconds after changing inputs. When the TV is paused, the Soundbar will now go into standby after 1 hour instead of 15 minutes. Download the latest XT120 firmware here

Question 14

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Accepted Answer

Question 15

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Accepted Answer

Question 16

BlueAnt Standard Warranty

Accepted Answer

At BlueAnt, we stand behind the quality of our products and are committed to ensuring that our customers are satisfied. Below are the details regarding our warranty policy:

Warranty Coverage

All BlueAnt products come with a standard 12-month warranty from the date of purchase or, if later, the date of delivery. This warranty covers any manufacturing defects or issues that occur under normal usage conditions. It does not cover damage caused by improper use, accidents, modifications, or unauthorized repairs. Registering extends the warranty coverage to two years.

What’s Covered Under Warranty:

Defects in materials or workmanship.
Internal hardware malfunctions.
Bluetooth, power, or connection issues related to manufacturing faults.

What’s Not Covered:

Accidental damage (e.g., drops, water damage beyond IP rating).
Damage from misuse or modifications.
Normal wear and tear, such as cosmetic damage (scratches, dents).
Repairs or modifications performed by unauthorized personnel.

You can find full terms and conditions of the warranty here.

If you encounter any issues with your BlueAnt product within the warranty period, please contact our support team for troubleshooting or to initiate a warranty claim.

How to Claim Your Warranty

Contact Information

For any questions or to start a warranty claim, please reach out to our customer service team at support.blueantwireless.com

Question 17

No audio output from the Soundblade

Accepted Answer

Issue:

Users may experience a situation where there is no audio output from the Soundblade, even though it appears to be properly connected.

Possible Causes:

Incorrect input selection: The Soundblade may be set to the wrong input mode (Bluetooth, USB, or AUX).
Low or muted volume: The volume on the Soundblade or the connected device may be too low or muted.
Device connection issues: The connected device (TV, computer, phone) may not be outputting audio correctly to the Soundblade.
Faulty cable or connection: If using a wired connection, the cable or port may be damaged.
Bluetooth pairing issues: Bluetooth devices may not be paired correctly, or the connection may be unstable.

Solutions:

Check input mode:

Ensure that the Soundblade is set to the appropriate input source (Bluetooth, USB, or AUX). You can switch between inputs using the remote or the input select button on the device.

Adjust volume settings:

Confirm device connection:

For wired connections (USB or AUX), make sure the cables are securely connected to both the Soundblade and the audio source. For USB connectivity issues, refer to USB troubleshooting.

Check Bluetooth pairing:

Disconnect and forget the Soundblade on your Bluetooth list, then re-pair the devices.
Ensure the Soundblade is within Bluetooth range and that there are no obstructions causing interference.

Additional Notes:

If using a computer, check the audio output settings to ensure the Soundblade is selected as the default audio device.
If you’ve tried all of the above steps and are still not getting any audio output, try restarting both the Soundblade and the connected device.

Contact Support:

If the issue persists after troubleshooting, please contact our customer support team for further assistance.

Question 18

Soundblade - How to check your current firmware version

Accepted Answer

With the Soundblade in standby mode (OFF), using the remote control press "Next", "Prev", "Vol+" in sequence.

The LED indicator will then flash:

BLUE - major version

PURPLE - minor version

For example, 2 blue flashes followed by 3 purple flashes is version 2.3

NOTES:

This is also the factory reset sequence and will remove any BT pairing data.
If you are seeing 17 purple flashes, you have the initial release firmware which is version 0.0

See How to update your firmware for further details.

Question 19

Soundblade Audio Output

Accepted Answer

How can I tailor the Soundblade's audio output to match my content?

The Soundblade features three EQ settings specifically designed to enhance the audio experience for different types of content. The GAME mode optimizes sound accuracy and detail for an immersive gaming experience. MOVIE mode enhances bass and spatial effects for a cinematic audio experience. MUSIC mode provides a balanced sound profile, ensuring that music of all genres is rendered with clarity and depth.

How does the Soundblade enhance the gaming experience?

The Soundblade heightens the gaming experience by delivering realistic sound effects and detailed audio, allowing gamers to immerse themselves fully in their gameplay.

Can the Soundblade replicate a mini-cinema experience for movie enthusiasts?

Yes, the Soundblade is designed to provide a mini-cinema experience for streaming movie enthusiasts, delivering high-quality sound that complements the visual content for a truly immersive experience.

Question 20

Connecting to the Soundblade

Accepted Answer

What are the different ways to connect my Soundblade to audio sources?

The Soundblade offers three primary connectivity options to accommodate various devices and user needs. For direct, wired connections, the USB port allows you to connect laptops or other devices that support USB audio, ensuring a stable and high-quality audio stream. Bluetooth connectivity provides a convenient wireless option, perfect for connecting to smartphones, tablets, or laptops without the hassle of cables. Lastly, the AUX input offers a traditional 3.5mm connection for devices that may not support USB or Bluetooth, ensuring compatibility with a wide range of audio sources.

Question 21

Using the remote control

Accepted Answer

How can I maximize the use of the remote control with my Soundblade?

The remote control is a central element of the Soundblade experience, designed to offer comprehensive control over your audio settings from a distance. With it, you can effortlessly power the Soundblade ON or OFF, switch between the various input modes (Bluetooth, USB, AUX), and adjust the volume to your preference. Additionally, the remote provides functionality to mute the sound temporarily and control playback directly, adding an extra layer of convenience to your audio experience.

Can I operate my Soundblade directly without the remote?

Yes, the Soundblade is equipped with tactile side buttons that allow for manual operation. These buttons enable you to turn the device ON or OFF, select between USB, Bluetooth, and AUX modes, and adjust the volume directly on the unit. This feature ensures that you can still control your Soundblade even if the remote is not readily available.

Question 22

Soundblade - What's Included?

Accepted Answer

What is included with my Soundblade upon purchase?

The Soundblade comes with a comprehensive set of accessories to ensure you have everything you need to start enjoying high-quality audio immediately. Inside the box, you will find an AC Power Cable for connecting your Soundblade to an electrical outlet, a USB-C to USB-C Cable, and a USB-C to USB-A Cable for versatile connectivity options. A Remote Control, complete with AAA Batteries (2 included), allows for convenient control from a distance. For those who prefer a wired connection, an 8 x Extended Feet and a 3.5mm to 3.5mm AUX Cable are also included to facilitate connection to a wide range of audio sources.

Question 23

Taking care of your Soundblade

Accepted Answer

How do I maintain my Soundblade to ensure longevity?

Proper care and maintenance of your Soundblade are essential for preserving its performance and extending its lifespan. Avoid exposing the Soundblade to direct sunlight, extreme temperatures, high humidity, or dust, as these conditions can damage the device. Always use accessories approved by BlueAnt to avoid compatibility issues. In the event of a malfunction, refrain from attempting repairs yourself and instead contact BlueAnt customer support for professional assistance.

Question 24

What parts of the Soundblade packaging can be recycled?

Accepted Answer

The Soundblade’s packaging is fully recyclable and made with eco-friendly materials. The following components are recyclable:

Cardboard sleeve: The sleeve surrounding the packaging is made of recyclable cardboard.
Outer carton packaging: The main outer box is made of cardboard and can be recycled through curbside recycling programs.
Accessories box: The box that holds the accessories is also made of recyclable cardboard.
Black protective bag: The Soundblade itself is wrapped in a black bag made from recycled PET1, which is also recyclable.
Remote wrapping: The remote is protected in recyclable paper wrapping.
Paper-based stickers: The stickers used to secure parts of the packaging are made of recyclable paper.

Note: There is no foam padding, polystyrene, or plastic used in the packaging - everything is recyclable.

Question 25

Soundblade Awards

Accepted Answer

What awards has the BlueAnt Soundblade won?

The Soundblade has been recognized with two prestigious awards:

• The Red Dot Award

• The Good Design Award

What is the Red Dot Award?

The Red Dot Award is an internationally recognized seal of quality for high design and innovation. Winning this award signifies that the Soundblade stands out for its excellent design and functionality.

What is the Good Design Award?

The Good Design Award is a highly respected global award that honors innovative and cutting-edge product design. Receiving this award highlights the SoundBlade’s exceptional design and contribution to the industry.

What makes the Soundblade’s design award-winning?

The SoundBlade’s design is acclaimed for its sleek, modern aesthetic combined with superior functionality. Its user-friendly features, high-quality sound performance, and elegant appearance contribute to its recognition by prestigious award bodies.

How do these awards impact the credibility of the SoundBlade?

These awards enhance the credibility and reputation of the SoundBlade by validating its superior design and quality. Customers can trust that the product meets high standards of excellence and innovation.

Are there any specific features that were highlighted by the award committees?

While the specific features highlighted can vary, common points of praise include the Soundblade’s ergonomic design, innovative technology, exceptional sound quality, and overall user experience.

Where can I learn more about the Red Dot Award and Good Design Award?

You can learn more about the Red Dot Award at Red Dot Award and the Good Design Award at Good Design Award.

How does the Soundblade compare to other products in the market?

The Soundblade stands out in the market due to its award-winning design, superior sound quality, and innovative features. These accolades position it as a top choice for consumers seeking high-quality audio equipment.

Question 26

Pump Air Nano Docs

Accepted Answer

BlueAnt_PumpAirNano_UserManual_V1.1_web.pdf 706.2KB

BlueAnt_PumpAirNano_QSG.pdf 1.1MB

BlueAnt_PumpAirNano_InformationSheet.pdf 1.3MB

Question 27

X0i Docs

Accepted Answer

BlueAnt_X0i_Manual.pdf 1.3MB

BlueAnt_X0i_InformationSheet.pdf 4.9MB

Question 28

Stream X Docs

Accepted Answer

BlueAnt_StreamX_UserManual.pdf 4MB

BlueAnt_StreamX_InformationSheet.pdf 8.3MB

Question 29

Commute3 Docs

Accepted Answer

BLUEANT_COMMUTE3_USER_MANUAL.pdf 2.5MB

Question 30

XT100 Docs

Accepted Answer

Blueant_XT100_Manual.pdf 4.6MB

BlueAnt_XT100_InformationSheet.pdf 6.1MB

Question 31

Pump X Docs

Accepted Answer

BlueAnt_PumpX_UserManual_V.0.pdf 3.1MB

Question 32

Pump Air 2 - Re-Sync Instructions

Accepted Answer

How to Re-Sync the Left and Right Pump Air 2 Earbuds?

If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:

Please plug the charging case in to charge and place both Pump Air 2’s into the charging case.
Make sure your Pump Air 2 ear buds are both charged.
Delete the Pump Air 2 pairing from your phone and then turn Bluetooth^® off on your phone.
Take the Left Pump Air 2 and place it in your ear, press and hold the button until the ear bud says “powering down” and let go of the button. Now press and hold the button again until the ear bud says “Pair me” then left go of the button. The light should be flashing blue rapidly. Place the left ear bud in front you, not in the case.
Take the Right Pump Air 2 and place it in your ear, press and hold the button until the ear bud says “powering down” and let go of the button. Now press and hold the button until the ear bud says “Pair me” then let go of the button. the light should be flashing rapidly. Place the right ear bud near the left ear bud.
The Pump Air 2's will now reconnect the left and right hand sides. This may take up to 1 minute. The lights will stop flashing rapidly when they have connected to each other.
If they do not connect to each other then please start this process again.
After they have reconnected place the Pump Air 2's back into the charging case.
Now turn Bluetooth^® on your phone back on and search for devices.
Take just the right Pump Air 2 ear bud out of the charging case and select the Pump Air 2 on your phone.
After the right ear bud has connected to your phone please remove the left ear bud form the charging case and it will automatically connect to the right one.

Now you should be able to listen to music on both ear buds again.

Question 33

One earbud is louder than the other

Accepted Answer

If you notice that one earbud is louder than the other, it could be caused by a few different factors. Here are some common reasons and solutions to help resolve the issue:

1. Dirt or Debris Blocking the Speaker

Possible Cause:

Earwax, dust, or other debris may be blocking the speaker grille, reducing the volume in one earbud.

Solution:

Gently clean the affected earbud using a soft, dry cloth or a small brush. You can also use a cotton swab lightly dampened with rubbing alcohol to clean the speaker grille. Make sure the earbud is completely dry before using it again.

2. Audio Balance Settings

Possible Cause:

Your device may have the audio balance adjusted to favor one side over the other.

Solution:

Check the audio or accessibility settings on your device and make sure the audio balance is centered. Adjust the balance if necessary to ensure both earbuds receive equal sound output.

3. Bluetooth Connection Issue

Possible Cause:

A weak or unstable Bluetooth connection may cause sound imbalances between the earbuds.

Solution:

Disconnect and reconnect the earbuds to your device. You can also try resetting the earbuds to their factory settings and pairing them again. If the issue persists, move closer to the device to ensure a stronger Bluetooth connection.

4. Battery Imbalance

Possible Cause:

One earbud may have a lower battery level, causing it to produce less sound than the other.

Solution:

Place both earbuds back in the charging case and ensure they are fully charged before using them again. If one earbud consistently loses charge faster, it may indicate a battery fault.

5. Physical Damage

Possible Cause:

One earbud may be damaged from impact, water exposure, or other physical issues.

Solution:

Inspect the earbud for any signs of damage. If it appears to be damaged, contact our support team for possible repair/replacement options.

By following these steps, you can usually resolve the issue of one earbud being louder than the other. If the problem persists, it may be best to reach out to customer support for further assistance.

Question 34

X1i FAQ's

Accepted Answer

How do I power ON the X1i?

To turn on the X1i, press the power button on the back with a quick, short press.

The X1i will announce "Bluetooth," and the blue light on the back will flash, indicating that it is in pairing mode.

Note that holding the button for too long may prevent the X1i from turning on, so ensure it is a brief press.

Next, on your phone or source device, search for and select "BlueAnt X1i" to connect.

How do I pair the X1i?

Turn the X1i on by pressing the power button on the back, the X1i will announce “Bluetooth” and the light on the back will flash to signal the X1i is in pairing mode.
If this does not occur press and hold the play button for 8 seconds and the X1i will go into pairing mode.

On your phone or source device search for and select the BlueAnt X1i.

How long is the play time on the X1i?

The play time depends on the volume, type of music and distance from the source device but you should be able to get up to 10 hrs of play time at 50% volume.

How long does it take to charge the X1i?

The X1i takes about 3 hrs to charge using an AC charger, it may take longer when using a computer’s USB port. The lights on the back will flash when charging and go solid when charging is complete.

What type of charging port does the X1i have?

The X1i has a USB C charging port.

What is the IP rating of the X1i?

The X1i is IP56, splashproof.

How do I use Siri or Google with my X1i?

Once your X1i is paired to your phone, simply double click the play button to start Siri or Google.

If you have not used Siri or Google on your phone before you may need to set it up.

To deactivate Siri/Google simply double click the play button again.

What do the 4 lights on the back of the X1i mean?

These show the battery level remaining in the X1i, 25% charge per light.

Does the X1i have a microphone?

Yes, the X1i has a built-in microphone so you can take calls or use it with Siri/Google.

Simply double click play to activate or cancel Siri/Google.

What is the range of the X1i?

This depends on interference and the source device but it is possible to have upto a 30 metre range.

How many devices can the X1i connect to at the same time?

The X1i connects to one source device at a time.

How do I disconnect my X1i to change source device?

Press and hold the play button for about 8 seconds and the X1i will announce “disconnected”, then connect your other device.

How do I reset the X1i?

With the X1i speaker off please press and hold the power button.
The start up sound will sound and the led will flash.
Keep holding the power button until you see the battery indicator lights turn off. Then let go of the power button.
This takes around 6 seconds.
After the battery indicator lights have turned off the X1i will restart and say "Bluetooth".
The X1i can now be paired.

How do I answer and end or reject calls on the X1i?

Press the play button to answer a call.
Press the play button when on a call to end the call.
To reject a call either double click the play button or press and hold the play button for about 2 seconds when you have an incoming call.

How do I change the volume on the X1i?

Click the plus button to turn up the volume.
Click the minus button to turn down the volume.
Everytime you turn on the X1i the volume defaults back to 50%.

How do I skip tracks on the X1i?

Press and hold the plus button for about 1.5 seconds to skip forward a track.
Press and hold the minus button for about 1.5 seconds to skip backward a track.

How do I use the X1i with an AUX cable?

When the speaker is powered on the X1i with automatically switch to AUX mode when you plug in the AUX cable.
When you remove the AUX cable it will automatically switch back to Bluetooth mode.
When using AUX cable the speaker can only control the speaker volume and not the source volume or tracks.

What is Duo Mode?

DUO mode allows you to connect two X1i speakers, or an X1i and X2i together, for a wide stereo soundstage.

Duo mode only works when using Bluetooth as the source of the music.

How do I pair the two X1i or an X1i and an X2i in DUO mode?

To connect two speakers together please follow these instructions:

Power on the first speaker.
Press and hold the volume + and volume - buttons for 4 seconds. The speaker will announce "DUO mode pairing".
Power on the second speaker.
Press and hold the volume + and volume - buttons for 4 seconds. The speaker will announce "DUO mode pairing",
Please wait until one speaker says "DUO mode connected",
This may take up to one minute. The speakers are now connected to each other.
The speaker that says "DUO mode connected" is the master speaker, this is the speaker you should pair with your phone.

When in DUO mode the speaker volume is synchronized between the speakers and either speaker can be used to control the music.

When you power off one speaker both will power off.
When powering speakers on, they power on independently.

How do I disconnect the X1i in DUO mode?

To disconnect two X1i or an X1i and X2i in DUO mode press and hold the volume + and volume - buttons on one of the speakers for 4 seconds.
The speaker will announce "DUO mode disconnected".
The speakers will reconnect the next time they are both powered on.
To stop the speakers from reconnecting please use the DUO mode clearing procedure below.

How do I clear DUO mode on the X1i?

To clear DUO mode on an X1i or an X2i please press and hold volume + and volume - buttons on one of the speakers for 8 seconds.
The speaker will announce "DUO mode cleared".
The speakers will not reconnect the next time they are both powered on and will need to have paired again with the DUO mode pairing process.

Can I use my X1i with my computer or laptop?

To use the X1i via Bluetooth with your computer or laptop your computer must support A2DP for music playback.
To use the microphone on the speaker your computer must support HFP or HSP.
To check what is supported on your computer please check with your computer or laptop manufacturer.
When using your X1i via AUX cable only playback is supported.
Control of the music is done on your computer.
Volume on the speaker only controls the speaker and not the source volume.

How many drivers does the X1i have?

The X1i has two drivers and two passive radiators.

How many Watts is the X1i?

The X1i is 14 Watts.

What Bluetooth version is the X1i?

The X1i is Bluetooth version 5.3

Question 35

X5 FAQ's

Accepted Answer

How do I pair the X5?

Turn the X5 on by pressing the power button for 1.5 seconds, the X5 will announce “Bluetooth” and the screen will show "BLUE" to show the X5 is in pairing mode. On your phone or source device search for and select the BlueAnt X5.

How long is the play time on the X5?

The X5 has a play time of around 20 hours at 50% volume.
When used at 100% volume the play time is 5-6 hours.
To use the X5 at 100% volume for long periods, please use the supplied rapid charger.
Battery life will vary based on type of music, level of bass and environmental factors.
4 lights - Battery fully charged.

How long does it take to charge the X5?

The X5 takes about 4 hrs to charge using the supplied rapid charger.

What do the 4 lights on the top of the X5 mean?

These show the battery level remaining in the X5, 25% charge per light..

How do I use the built-in Powerbank on my X5?

Simply plug USB your cable into the powerbank port on the top of your X5, then plug the other end into your phone.

The X5 provides a 5V1A output.

How do I change the volume on the X5?

Turn the volume dial on the top of the X5 clockwise to increase volume and anti-clockwise to reduce volume..

Every time you power on the X5 the volume defaults back to 25%.

How do I skip tracks on the X5?

Click the skip forward button to skip forward a track.

Click the skip backward button to skip backward a track.

What is the Bass Boost Button on the X5?

Increase the intensity of the Bass with the Bass Boost Button.
Simply press it to feel the bass.
Press the button again to return to Standard EQ.

Every time the X5 powers on it will default to Standard EQ.

How do I control the LEDs on the X5?

Simply press the LED button to switch between light modes or to toggle the LED off.

How many devices can the X5 connect to at the same time?

The X5 connects to one source device at a time.

How do I disconnect my X5 to change source device?

Press and hold the Bluetooth button for 1.5 seconds and the X5 will announce “disconnected”, then you can connect your other device.

How do I reset the X5?

With the X5 speaker off please press and hold the power button until the X5 turns on and then the screen turns black.
This takes around 15 seconds.
Then let go of the power button.
The X5 will then power on by itself and can be paired.

How do I use the X5 with an AUX cable?

Press the AUX Mode button on the top to switch to AUX mode, the screen will display "LINE".
Please ensure you have plugged in the AUX cable.
When using AUX cable the speaker can only control the speaker volume and not the source volume or tracks.
When you unplug the AUX cable the X5 will default back to Bluetooth mode.

How do I use the X5 with an USB disk?

Put your music onto your USB disk and then insert the USB disk into the X5’s USB slot. The screen will display "USB".
The X5 supports FAT 32 format and the music files can be MP3, WAV, APE or FLAC.
USB disks upto 32GB are supported.
To change to USB disk mode please press the USB Mode button on the top.
The X5 will remember which track was played last and start from there.
When you unplug the USB disk the X5 will default back to Bluetooth mode.

How do I use the USB loop mode?

When playing back music from a USB disk simply press the USB loop mode button to play the current song continuously..
The screen will display ONE.
Press the Loop mode button again to repeat all songs on the USB disk.
This means playback will start from the first song again when it reaches the end of the last song.
The screen will display ALL.

How do I change back to Bluetooth mode on the X5?

Press the Bluetooth button on the top of the X5 to switch back to Bluetooth mode.
the screen will display "BLUE".

How to change the microphone volume on the X5?

There are two microphone inputs and two sets of volume controls on the X5.

To change microphone input one the top set of microphone volume controls are used.

To change the volume of microphone input two the second set of microphone volume controls are used.

How to change the echo on the microphones on the X5?

Below the microphone volume controls are the echo controls. to increase the echo go up and to decrease the echo go down.

How long are the microphone cables for the X5?

The microphone cables are 3 metres long.

What is Duo Mode?

DUO mode allows you to connect two X5 speakers together for a wide stereo soundstage.

DUO mode only works when using Bluetooth as the source of the music.

How do I pair the X5 in DUO mode?

To connect two X5 together please follow these instructions:

Power on the first speaker.
Press and hold the DUO mode button for 4 seconds. The speaker will announce "Duo mode pairing" and the screen will flash "DUO".
Power on the second speaker.
Press and hold the DUO mode button for 4 seconds. The speaker will announce "Duo mode pairing" and the screen will flash "DUO".
Please wait until one speaker says "DUO mode connected".
This may take up to one minute. The speakers are now connected to each other.
The speaker that says "DUO mode connected" is the master speaker, this is the speaker you should pair with your phone.
The word "DUO" will stay solid on the screens.

When in DUO mode:

the speaker volume and Bass boost are synchronized between the speakers
either speaker can be used to control the music or LEDs.
Microphone volume controls are independent on each speaker.
When you power off one speaker both will power off.
When powering speakers on, they power on independently.

How do I disconnect the X5 in DUO mode?

To disconnect two X5 in DUO mode press and hold the DUO mode button on one of the speakers for 4 seconds.
The speaker will announce "DUO mode disconnected".
The speakers will reconnect the next time they are both powered on.
To stop the speakers from reconnecting please use the DUO mode clearing procedure below.

How do I clear DUO mode on the X5?

To clear DUO mode on the X5 please press and hold DUO mode button on one of the speakers for 8 seconds.
The speaker will announce "DUO mode cleared".
The speakers will not reconnect the next time they are both powered on and will need to have paired again with the DUO mode pairing process.

How do I get even more bass from the X5?

If maximum bass is your thing, try these tips to speaker placement indoors.

When the X5 speaker is placed on the floor (assuming no walls close by), the floor reinforces the bass (+6dB)
When the X5 speaker is sitting on the floor near a wall, the floor and wall reinforces the bass (+12dB)
Putting the X5 in a corner give maximum bass reinforcement (+18dB)
Pair two X5 speakers together and place them in the corners of a room for out of this world bass.

How big is the X5?

The X5 is 26cm wide by 27cm deep by 36cm high and weighs 4.1kg.

How many drivers does the X5 have?

The X5 has one Tweeter, one Woofer and a Bass Invertor.

How many Watts is the X5?

The X5 is 60 Watts.

What Bluetooth version is the X5?

The X5 is Bluetooth version 5.0.

What is the range of the X5?

This depends on interference and the source device but it is possible to have a 30 metre range.

Can I use my X5 with my computer or laptop?

To use the X5 via Bluetooth with your computer or laptop your computer must support A2DP for music playback.
To check what is supported on your computer please check with your computer or laptop manufacturer.
When using your X5 via AUX cable only playback is supported.
Control of the music is done on your computer.
Volume on the speaker only controls the speaker and not the source volume.

Question 36

Pump Air ANC FAQ's

Accepted Answer

How do I pair my Pump Air ANC?

Place the Pump Air ANC into the charging case to turn it off.
Take the Pump Air ANC out of the charging case and it will power on and the ear buds will say “Bluetooth pairing”.
On your phone, go to settings > Bluetooth^® > enable Bluetooth^® > scan/search/add new devices > select BlueAnt Pump Air ANC.

You should now be paired.

How to reconnect the left and right Pump Air ANC ear buds?

In order to reconnect the Pump Air ANC we need to reset it and pair the left and right together. This method is also used if you replace a lost ear bud.

Please turn off Bluetooth on your phone before starting this process and ensure your the Pump Air ANC charging case is charged.

Place both ear buds in the charging case and close the charging case lid for 15 seconds.
Open the charging case and wait for both lights to turn solid blue, once they are solid blue wait for 15 seconds.
After this 15 seconds remove both ear buds from the charging case.
The ear buds will now reconnect to each other.
Next re-enable Bluetooth on your phone.
Remove any old pairing for the BlueAnt Pump Air ANC from your phone and then pair it to your phone again.

What is the play time of the Pump Air ANC?

The Pump Air ANC will last for approximately 6 hrs.
The charging case has another 24 hours of play time.

How do I control ANC and Transparency on my Pump Air ANC?

To change between Active Noise Cancelling, Transparency and ANC off simply tap the left ear bud.
Each time you tap the left ear bud it will cycle to the next option.
ANC/Transparency/Off.
ANC is on by default when the Pump Air ANC powers on.

How do I control music, calls and volume on my Pump Air ANC?

To play music simply tap the right ear bud, to pause simply tap the right ear bud again.
To skip forward to the next track double tap the right ear bud.
To skip back to the previous track double tap the left ear bud
To answer a call simply tap either ear bud, to end the call tap either ear bud again.
To reject a call press and hold either ear bud.
To increase the volume when music is playing or on a call press and hold the right ear bud. This can only be changed when on a call or music is playing.
To decrease the volume when music is playing or on a call press and hold the left ear bud. This can only be changed when on a call or music is playing.

How do I use Siri/Google with my Pump Air ANC?

To use Siri/Google simply triple tap the right ear bud.
To cancel Siri/Google simply triple tap the right ear bud again.

How do I power off the Pump Air ANC without the charging case?

To power off the Pump Air ANC without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. the Pump Air ANC will say "powering down" and both ear buds will turn off.

How do I power on the Pump Air ANC without the charging case?

To power on the Pump Air ANC without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.

How do I pair the Pump Air ANC to a new phone?

Pause the music if it is playing by a single tap on either ear bud.
Press and hold either ear bud for about 6 seconds until both ear buds say "powering down" and then let go on the buttons.
Press and hold the button on one ear buds for about 5 seconds until the ear bud says "Bluetooth pairing". Let go on the button and search for the Pump Air ANC on your phone and select to pair.
Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.

What Bluetooth version are the Pump Air ANC?

The Pump Air ANC is version Bluetooth version 5.2.

How can I get the best possible Bluetooth^® connection with my Pump Air ANC?

If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.

If your phone has a case on it, this could also be blocking the Bluetooth^® signal, so see if removing the case solves the issue.

If problems persist please contact us at care@blueantwireless.com.

My ear buds are connecting whilst in the charging case – why is this?

When the charging case runs out of charge the Pump Air ANC turns on and tries to connect to your phone. Please plug in the charging case to stop this occurring. A full charge only takes one hour. If you can’t charge your charging case at this time, please press and hold the button on each ear bud until they say “powering down”.

How do I pair to my smart watch?

Please place your Pump Air ANC into the charging case and turn off Bluetooth^® on your phone. Then go through the Bluetooth^® pairing steps on your smart watch to search for device to add. Please remove the Pump Air ANC from the charging case and they will say “Bluetooth Pairing”. Now select the Pump Air ANC on your smart watch.

Can I buy replacement spare part?

Yes you can, we sell left and right earbuds and charging cases separately. Please visit this page : https://blueant.com.au/collections/pump-air-anc-spare-parts

Can I use one earbud to make calls and hear music?

Yes, please use either ear bud for Mono use.

Are the Pump Air ANC compatible with my phone?

The Pump Air ANC should be compatible with most Bluetooth^® enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth^® devices should be able to connect to most modern phones. Any Bluetooth^® version over 1.2 should be backwards compatible.

Why is my charger case not receiving power?

Please plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.

If you can replicate the same fault using a different USB-C cable and power supply , then please send us an email to care@blueantwireless.com & we will assist further

Can I use my Pump Air ANC with my computer, laptop or tablet?

To use the Pump Air ANC via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Pump Air ANC your computer/laptop/tablet must support HFP or HSP.

To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Please disable Bluetooth on your phone.
Then take either ear bud out of the charging case.
The ear bud will say "Bluetooth pairing".
Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air ANC.
Once the Pump Air ANC is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.
You can now re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air ANC on your phone.
Once the Pump Air ANC is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

Question 37

Pump Zone FAQ's

Accepted Answer

How do I pair my Pump Zone’s?

Make sure you Pump Zone’s are turned off
Press and hold the Play/Pause button for 5 seconds
Search for devices on your phone
Select ‘BlueAnt Pump Zone’

Can I clean my earcups?

Yes please remove ear cups from device & use a damp non-alcohol based wipe and gently wipe over, please allow to air dry, then click back into place.

Can I purchase ear cups separately?

Yes these can be purchased separately – please visit

https://blueant.com.au/collections/pump-zone-accessories

All Pump Zone headphones have the same size ear cups.

Can I use my Pump Zone with my computer, laptop or tablet?

To use the Zone via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Zone your computer/laptop/tablet must support HFP or HSP. To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Please disable Bluetooth on your phone.
Then power on the Pump Zone by holding the play button and keep holding the button until the light starts flashing blue rapidly, this is pairing mode.
Then on the computer/laptop/tablet add a Bluetooth device and select the Zone.
Once the Zone is connected you can re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Zone on your phone.
Once the Zone is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

When using your Zone via AUX cable only audio playback is supported, not the microphone.

Control of the music is done on your computer/laptop/tablet when using AUX.

Volume on the speaker only controls the speaker and not the source volume.

Question 38

XT120 FAQ's

Accepted Answer

What is the XT120?

The XT120 is 120W 2.1 channel soundbar with Dolby Digital and inbuilt Subwoofer.

What ports does the XT120 have?

The XT120 has the following ports:

HDMI (ARC)
Optical input
Coaxial input
AUX input
USB (MP3 only)
Bluetooth

How do I connect the XT120 to my TV?

Simply plug the supplied HDMI cable into the HDMI (ARC) port on the XT120 and plug the other end into the HDMI ARC port on your TV.
The ARC port might not be HDMI 1 on your TV.
Check the settings in your TV menu to ensure that ARC (Audio Return Channel) is enabled.
When using ARC the XT120 should power on and off with your TV using the TV remote.
Changing the TV volume should also change the XT120 volume.
If this does not work please check your TV can support ARC.

What if my TV does not support Dolby Digital?

In the TV settings there will likely be an option for Dolby Digital or PCM.
The XT120 will default to whatever your TV supports.

How do I know if I am using Dolby Digital on the XT120?

On the XT120 display it will show what mode is being used for playback.
This output can be APP dependent.

What's in the box?

XT120 soundbar
HDMI 2.0 cable
Power cord
Remote control with batteries
Wall brackets with screws
AUX cable
Manual

What size batteries does the remote control take?

The remote control takes 2 * AAA batteries and comes with batteries supplied.

How do I pair my phone with the XT120?

Power on the XT120 and click the BT (Bluetooth) button on the remote to switch to BT mode.
Then press and hold the BT button until the XT120 goes into pairing mode and says "Bluetooth pairing"
On your phone search for and select the "BlueAnt XT120".

How do I change the EQ on the XT120?

The XT120 has four built-in EQ modes: Voice, Game, Movie and Music.
These are designed to deliver the best audio for each type of use.
There is also the ability to adjust the Bass and Treble levels on the remote control.

How many Watts is the XT120?

The XT120 is 120W, it has 2*30Watt drivers and a 60Watt Subwoofer.

Can I connect an external subwoofer to the XT120?

The XT120 was designed as a stand-alone soundbar that includes a built-in subwoofer, this means it is unable to connect an external subwoofer.

My XT120 has no power, how do I fix this?

Ensure that the AC cord is properly connected and plugged in.
Ensure that there is power at the AC outlet.
Press the power button to turn the unit on.

The remote control does not work, how do i fix this?

Before you press any playback control buttons, first select the correct source.
Reduce the distance between the remote control and the Soundbar.
Insert the batteries with its polarity aligned as indicated.
Replace the batteries
Aim the remote control directly at the sensor on the front of the Soundbar.

The XT120 has no sound, how do I fix this?

Make sure the Soundbar is not muted. Press the MUTE or volume +/- button to resume normal listening.
Press the power button on the Soundbar or the remote control to switch the Soundbar to standby mode. Then press the power button again to switch the Soundbar on.
Ensure the audio setting of the input source (e..g. TV, game console, DVD player, etc.) is set to PCM or Dolby Digital mode while using a digital (e.g. HDMI, Optical, coaxial) connection.
The Soundbar may not be able to decode all digital audio formats from the input source. In this case, the Soundbar will mute. This is not a defect. Device is not muted.
If using Bluetooth, ensure that the volume of your source device is turned up and that the device is not muted.
If problems persist please contact us at care@blueantwireless.com.

My TV has a problem while viewing HDR content form the HDMI source, how do I fix this?

Some 4K HDR TVs require HDMI input or picture settings to be set for HDR content reception. For further setup details on HDR display, please refer to the instruction manual for your TV.

I can't find the Bluetooth name of this unit on my Bluetooth device for Bluetooth pairing, how do I fix this?

Ensure the Bluetooth function is activated on your Bluetooth device.
Pair the Soundbar with your Bluetooth device again.
The Soundbar has a Bluetooth function that can receive a signal within 8 metres. Keep the distance within 8 metres between the Soundbar and your Bluetooth device.

The XT120 turns off, how can I fix this?

When the unit's external input signal level is too low, the unit will be turned off automatically after 15 minutes. Please increase the volume level of your external device.

The TV volume level varies between channels, how do I fix this?

Some TVs have a difference between the PCM and Dolby volume output levels noticed when switching between channels. This is not a fault of the unit.

Question 39

Returns

Accepted Answer

If you have an issue with your BlueAnt product and the product manual or FAQ are not helping to resolve the issue, please contact our Customer Service team by completing this Technical Support Form.

We aim to respond to all enquiries within 1-2 Business days.
If you have not received a response, please check your Junk/Spam mail folder.

Please see the steps we will follow below.

Step 1.

BlueAnt receives the customer's email and clarifies whether the issue is a connection issue or a hardware issue.

Step 2.

For connection issues the customer will be guided through the connection process by the BlueAnt team. Almost all such issues will be resolved at this point.

If the issue is still unresolved or deemed a hardware issue, BlueAnt will check the customer's Proof Of Purchase (POP), confirm that the device is still within the warranty period, and then proceed to issue a replacement device (if appropriate).

Step 3.

BlueAnt may require the customer to return the current BlueAnt device prior to the shipment of a replacement device.

Step 4.

Devices found to be faulty will be replaced. Non-faulty devices are returned to customer.

Question 40

X5i Firmware

Accepted Answer

Updating Firmware via USB Stick

Follow these steps to update the firmware on your BlueAnt X5i using a USB flash drive.

What You Need

A USB storage device formatted with FAT16 or FAT32.
The correct firmware file, update.ufw, available to download at the bottom of this page.
Ensure the firmware file is the only file on the USB drive and placed in the root directory (not inside any folder).

Firmware Update Process

Turn ON the X5i and allow the power-up sequence to complete.
Insert the USB flash drive into the USB port on the top of the speaker.
The display and lights may appear frozen, but within 10 seconds you should hear 4 short beeps, and the speaker will automatically turn off and enter standby mode.
Remove the USB flash drive and turn the X5i back on. The firmware update is now complete, and your speaker is ready to use.

Important Notes

Do not turn off the power or remove the USB storage device during the update. Doing so may permanently damage the speaker.
The firmware upgrade process takes approximately 15 seconds

Firmware Release Notes

Version	Release Date	Bug Fixes & improvements
1.0	28/08/24	Initial release
1.1	12/09/24	Fixed issue - 10 minute standby when no phone connected did not always work 100% of the time. Removed BT profile that allows calls so the X5i only shows up as an audio device. Download the latest X5i firmware here

Question 41

Soundblade USB connectivity issues

Accepted Answer

Issue:

Users may encounter problems with the Soundblade not being recognized by a computer or other devices when connected via USB.

Possible Causes:

Incorrect settings: The computer or device may not be set to output sound through the Soundblade via USB.
Outdated drivers: The drivers for your device’s USB or audio interface may be outdated or incompatible with the Soundblade.
Faulty USB cable or port: The USB cable or the USB port on either the Soundblade or the connected device may be damaged or malfunctioning.

Solutions:

Check audio output settings:

Ensure the Soundblade is set as the default audio output device:

Windows users:

Right click on the speaker icon in the system tray and select Open Sound Settings or Open Volume Mixer.

Click on the drop down box for output device and select, "Speakers (BLUEANT SOUNDBLADE)".

Mac users:

Go to System Preferences and select Sound.

Click on Output and then "BLUEANT SOUNDBLADE".

The above steps should ensure your computer correctly recognizes and outputs audio through the Soundblade. If the issue persists, you may need to check your USB cable, update drivers, or restart both the Soundblade and your computer.

Check the USB cable and port:

Try using a different USB cable to ensure the issue is not with the cable itself.
Test the USB port on your computer or device by plugging in another device to see if it functions properly.
Switch to another USB port on the computer or device, preferably one with direct connection to the motherboard (especially for desktops).

Update USB drivers:

Ensure that your device’s USB and audio drivers are up to date. Visit the manufacturer's website to download the latest drivers for your operating system.
On Windows, you can check for driver updates via Device Manager:
- Right-click on This PC, select Manage, and open Device Manager.
- Look for any devices with warning icons, right-click them, and select Update Driver.

Check for USB power issues:

If you are using a USB hub, try connecting the Soundblade directly to your computer to ensure it is receiving enough power and the correct audio protocols. Please note that we do not recommend using USB hubs with the Soundblade, as we have experienced mixed results during testing. A direct connection provides the most reliable performance.

Restart and reconnect:

Restart both the Soundblade and the device it is connected to.
Disconnect and reconnect the USB cable after the restart to see if it resolves the issue.

Additional Notes:

Ensure you are using the original USB cable supplied with the Soundblade, or a high-quality equivalent to ensure proper data transfer.
If you continue to have issues, it could indicate a hardware fault, and you should contact customer support for further assistance.

Question 42

Register your BlueAnt product

Accepted Answer

Receive product tips and exclusive promotions

Click here to register

Question 43

Soundblade - How to update your firmware

Accepted Answer

To ensure your Soundblade is running the latest firmware, you can update it using a USB Flash Drive:

To receive the correct firmware file, please first register your Soundblade, providing your serial number.
Then contact our support team with your current firmware version, and they will provide you with the correct firmware file for the update.
Note: We need both your serial number and your current firmware version to make sure we supply you with the correct firmware file.
Preparation: Format a blank USB flash drive to FAT32. If you are using a Type A flash drive, you will need an OTG cable (USB-C to USB-A) to connect it to the Soundblade, or you can use a USB-C flash drive directly.
Copy Firmware: Download the firmware file from our website and copy it to the USB flash drive. The firmware file must be the only file on the flash drive.

To Update via USB:

Put your Soundblade into standby mode.
Press the following buttons on your remote in sequence: Next -> Prev -> BT.
The LED on your Soundblade will flash slow yellow twice, then fast red three times, indicating the unit is in upgrade mode.
Plug in the USB flash drive. The LED will flash green.
Wait until the LED turns solid red. This indicates the update is complete.
Remove the USB flash drive and reset the Soundblade by turning it off and on again.

Important Note: If you plug in the USB flash drive before performing the three-button remote sequence, the update will not work. The LED will still flash yellow and red, but the update will not occur.

If you have any trouble during the update process, please contact our support team for assistance.

Question 44

Optimizing Soundblade setup

Accepted Answer

Do you have any recommendations for optimizing my Soundblade setup?

For an optimal audio setup, it is recommended to connect your computer to the Soundblade using the USB-C connection for a stable and high-quality audio link. For mobile devices, utilizing the Bluetooth connection allows for convenient wireless audio streaming. This setup strategy enables easy switching between audio sources, ensuring a versatile and enjoyable listening experience.

Question 45

Connecting the Soundblade to a PC and phone

Accepted Answer

What is the best way to connect my Soundblade to my computer and phone?

The easiest and best setup is to use USB-C for your computer and Bluetooth for your phone. This allows you to effortlessly switch between the two modes.

Question 46

Does the Soundblade have an auto wake feature with my PC?

Accepted Answer

Yes, as of firmware version 2.0, the Soundblade has an auto-wake feature when connected via USB. It will automatically power ON when your PC turns ON and will turn OFF when your PC powers down or goes into standby mode, such as when closing the lid of a laptop.

Question 47

Soundblade - First time set up

Accepted Answer

How do I set up my Soundblade for the first time?

Setting up your Soundblade is straightforward and user-friendly. Begin by inserting the provided AAA batteries into the remote control to enable wireless operation. Next, connect the Soundblade to a power source using the included AC Power Cable. Once powered on, you can choose your preferred audio input method from the available options: USB, Bluetooth, or AUX. Each input method is designed to cater to different devices and user preferences, ensuring a versatile listening experience.

Question 48

Soundblade Safety Precautions

Accepted Answer

What safety precautions should I be aware of when using the Soundblade?

Listening to audio at high volumes over extended periods can pose a risk to your hearing. The Soundblade is capable of producing sound levels exceeding 100 decibels, so it's important to moderate the volume to protect your ears. Additionally, ensure the device is clean and dry before charging to prevent electrical hazards.

Question 49

Soundblade Key Features

Accepted Answer

What design features make the Soundblade stand out?

The Soundblade is distinguished by its stunning, award-winning design, crafted to enhance the aesthetics of any space while delivering exceptional audio performance.

How does the Soundblade achieve its high-definition audio quality?

The Soundblade's audio is designed by studio engineers, ensuring that it delivers rich, clear, and immersive sound that brings your content to life.

Can the Soundblade be easily integrated into a desktop setup?

Yes, Soundblade is designed as a powerful under-monitor soundbar, providing impressive sound output while minimizing space requirements.

In what ways does the Soundblade excel in handling digital media?

The Soundblade is ideal for a wide range of digital media, including AI-generated content, offering a sound profile that enhances the listening experience across various media formats.

How does the Soundblade enhance the gaming experience?

The Soundblade heightens the gaming experience by delivering realistic sound effects and detailed audio, allowing gamers to immerse themselves fully in their gameplay.

Can the Soundblade replicate a mini-cinema experience for movie enthusiasts?

Yes, the Soundblade is designed to provide a mini-cinema experience for streaming movie enthusiasts, delivering high-quality sound that complements the visual content for a truly immersive experience.

Question 50

Talk X Docs

Accepted Answer

Blueant_TalkX_Manual.pdf 5.2MB

BlueAnt_TalkX_InformationSheet.pdf 5.3MB

Question 51

How do I pair the X0i?

Accepted Answer

Turn the X0i on by pressing the power button for 1.5 seconds, the X0i will announce “pair me” and the light on the side will flash to signal the X0i is in pairing mode.

If this does not occur please press and hold the Bluetooth button for 1.5 seconds and the X0i will announce "pair me".

On your phone or source device search for and select the BlueAnt X0i.

Question 52

X1i Docs

Accepted Answer

BlueAnt_X1i_User_Manual.pdf 2.9MB

BlueAnt_X1i_InformationSheet.pdf 3.9MB

Question 53

XT120 Docs

Accepted Answer

BlueAnt_XT120_manual.pdf 3.4MB

BlueAnt_XT120_InformationSheet.pdf 2.1MB

Question 54

Pump Air Lite 2 Docs

Accepted Answer

BlueAnt_PumpAirLite2_UserManual_V1.1_web.pdf 769.6KB

BlueAnt_PumpAirLite2_QSG_V1.1.pdf 447.8KB

BlueAnt_PumpAirLite2_InformationSheet.pdf 3.8MB

Question 55

Pump Air Micro FAQ's

Accepted Answer

How do I pair my Pump Air Micro's?

Place the Pump Air Micro into the charging case to turn it off.
Take the Pump Air Micro out of the charging case and it will power on and the ear buds will say 'Bluetooth pairing'.
On your phone, go to settings > Bluetooth^® > enable Bluetooth^® > scan/search/add new devices > select 'BlueAnt Pump Air Micro'.

You should now be paired.

How to Re-Sync the Left and Right Pump Air Micro Earbuds?

If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:

Remove any existing pairingof the earbuds from your phone.
- You should not have any ‘BlueAnt Pump Air Micro’ showing up under paired devices on your phone.
- Ignore anything showing up as an available device at this point.
Important: ensure your charging case is fully charged and showing 4 LED's on the battery indicator.
Place both earbudsback into the charging case.
- The LED on the earbuds should be solid, indicating that they are charging.
- If the LED is flashing, adjust the earbud to ensure proper contact until the LED is solid.
Within the first few seconds of putting them in the case (with a solid LED), press and hold the MFB on both earbuds for 10 seconds until you see both LEDs flash quickly 3 times.
- The LED may turn off during the 10 seconds if the battery was already fully charged.
- If you are having trouble achieving the 3 fast flashes, make sure you are starting with a solid LED. Sometimes, it may require leaving the earbuds out of the case for 10 minutes to deplete the battery a little so they don’t switch off quickly after being inserted back into the case.
- If only one bud flashes 3 times, remove and re-insert both buds, then restart the process.
Once both earbuds flash 3 times, remove them from the case, wait 5 seconds for re-syncing to occur, and then scan for BT devices on your phone. You should now see a single ‘BlueAnt Pump Air Micro’ which you can connect to.

What is the play time of the Pump Air Micro?

The Pump Air Micro will last for approximately 6 hrs.
The charging case has another 24 hours of play time.

How do I control music, calls and volume on my Pump Air Micro’s?

To play music simply double tap either ear bud, to pause simply double tap again.
To skip forward to the next track triple tap the right ear bud.
To skip back to the previous track triple tap the left ear bud
To answer a call simply tap either ear bud, to end the call double tap either ear bud again.
To reject a call press and hold either ear bud.
To increase the volume when music is playing or on a call press and hold the right ear bud. This can only be changed when on a call or music is playing.
To decrease the volume when music is playing or on a call press and hold the left ear bud. This can only be changed when on a call or music is playing.

How do I use Siri/Google with my Pump Air Micro?

To use Siri/Google simply triple tap either ear bud.
To cancel Siri/Google simply triple tap either ear bud again.

How do I power off the Pump Air Micro without the charging case?

To power off the Pump Air Micro without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. the Pump Air Micro will say. 'powering down' and both ear buds will turn off.

How do I power on the Pump Air Micro without the charging case?

To power on the Pump Air Micro without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.

How do I pair the Pump Air Micro with a new phone?

Pause the music if it is playing by a double tap on either ear bud.
Turn off Bluetooth on the connected phone.
Press and hold either ear bud for about 6 seconds until both ear buds say "powering down" and then let go of the buttons.
Press and hold the button on one ear buds for about 5 seconds until the ear bud says "Bluetooth pairing". Let go of the button and search for the Pump Air Micro on your second phone and select to pair.
Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.
You can re-enable Bluetooth on the first phone.

How can I get the best, possible Bluetooth^® connection with my Pump Air Micro’s?

If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.

If your phone has a case on it, this could also be blocking the Bluetooth^® signal, so see if removing the case solves the issue.

If problems persist please contact us at care@blueantwireless.com.

My ear buds are connecting whilst in the charging case – why is this?

When the charging case runs out of charge the Pump Air Micro turns on and tries to connect to your phone. Please plug in the charging case to stop this from occurring. A full charge only takes one hour. If you can’t charge your charging case at this time, please press and hold the button on each ear bud until they say “powering down”.

How do I pair to my smart watch?

Please place your Pump Air Micro into the charging case and turn off Bluetooth^® on your phone. Then go through the Bluetooth^® pairing steps on your smart watch to search for a device to add. Please remove the Pump Air Micro from the charging case and they will say “Bluetooth Pairing”. Now select the Pump Air Micro on your smart watch.

What are the Pump Air Micro ear tips made from and do they contain any latex?

The Pump Air Micro ear tips are made from silicon and do not contain any latex.

Can I buy replacement spare parts?

Yes you can, we sell left and right earbuds and charging cases separately. Please visit

https://blueant.com.au/collections/pump-air-nano-spare-parts - NEED TO UPDATE

Can I use one earbud to make calls and hear music?

Yes, please use either ear bud for Mono use.

Are the Pump Air Micro’s compatible with my phone?

The Pump Air Micro should be compatible with most Bluetooth^® enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth^® devices should be able to connect to most modern phones. Any Bluetooth^® version over 1.2 should be backwards compatible.

Why is my charger case not receiving power?

Plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.

If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to care@blueantwireless.com and we will assist further.

Can I use my Pump Air Micro with my computer, laptop or tablet?

To use the Pump Air Micro via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Pump Air Micro your computer/laptop/tablet must support HFP or HSP.

To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Disable Bluetooth on your phone.
Then take either ear bud out of the charging case.
The ear bud will say "Bluetooth pairing".
Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air Micro.
Once the Pump Air Micro is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.
You can now re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air Micro on your phone.
Once the Pump Air Micro is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

Question 56

Zone 2 FAQ's

Accepted Answer

How do I power on/off the Zone 2?

Please press and hold the power button for 2 seconds to power on or power off the Zone 2.

How do I pair my Zone 2?

The first time you power on your Zone 2 it should automatically go into pairing mode.
On your phone, search for and select the BlueAnt Zone 2 to pair and connect.
If you want to go into pairing mode again please power off your Zone 2.
With the Zone 2 off press and hold the power button for 5 seconds to power on the Zone 2 and go to pairing mode.
Now search for and select the BlueAnt Zone 2 to pair.
The next time you power on the Zone 2 it should automatically reconnect to your phone.

What is the play time and charge time of the Zone 2?

A full charge of the Zone 2 will take about 2.5 hours.

The play time for the Zone 2 is 35 hours with ANC enabled and 60 hours with ANC disabled.

A 10 minute rapid charge with give you 4 hours play time with ANC enabled and 6 hours with ANC disabled..

To charge your Zone 2, use the included USB-C cable and plug them into a power source. When the Zone 2 is fully charged, all the lights will turn off.

*Play time may vary based on type of music and environmental factors.

How do I switch between ANC/Transparency/ANC off on the Zone 2?

When you power on the Zone 2 in will go into ANC Mode by default.

To switch to Transparency please press the ANC button, press again to go to ANC off and once again to switch back to ANC Mode.

How many dB is the Active Noise Cancellation on the Zone 2?

The Zone 2 ANC mode offers upto 35dB of noise cancellation..

How do I control music on the Zone 2?

To play or pause music simply click on the play button.

To skip forward a track press and hold then volume up button.

To skip backward a track press and hold the volume down button.

How do I control music on the Zone 2?

To increase the volume one step click the volume up button.

To decrease the volume one step click the volume down button.

The volume will reset to the default of 25% when you powers the Zone 2 off.

How does the auto-pause feature work on the Zone 2?

When music is playing and you remove the Zone 2 it will automatically pause the music and resume the music when you put the Zone 2 back on.

This feature can be disabled by triple clicking the ANC button.

It will be re-enabled when the headphones are powered back on.

How do I control calls on the Zone 2?

To answer an incoming call simply click the play button.

To end a call simply double click the play button.

To reject an incoming call press and hold the play button for 2 seconds.

If music was playing prior to the call it will resume after the call is finished.

How many microphones does the Zone 2 have?

The Zone 2 has 4 built-in microphones and includes Environmental Noise Cancellation (ENC) for enhanced call quality.

How do I use Siri/Google on the Zone 2?

To start or to cancel Siri/Google simply double click the play button.

If music was playing prior to invoking Siri/Google it will resume afterwards.

Does the Zone 2 support Multipoint?

Yes, you can connect two phones simultaneously and switch between them.

Where can I find the serial number of my Zone 2?

The serial number sticker is located on the left side of the Zone 2.

How can I find the charge level of the battery on my Zone 2?

The Zone 2 will announce the battery level when it powers on.

This can also be checked on a connected iOS or Android device.

How do you use Wired Mode for AUX playback on the Zone 2?

When you plug in the supplied AUX cable the Zone 2 will switch to AUX mode.

If using on a plane simply connect the airplance adaptor to the AUX cable prior to plugging it in.

ANC and Transparency can be used in this mode.

How do I reset my Zone 2?

Prior to starting this process please disable Bluetooth on your phone.

With the Zone 2 powered off press and hold the power on button for 5 seconds. The Pump X will start and the led with flash red/blue.
Now press and hold volume up & volume down for 10 seconds.

The led will go solid red for 3 seconds and the Zone 2 will power off.

The Zone 2 has now been reset and all pairing information removed.

You can now re-enable Bluetooth on your phone.

If you want to connect to it again you will need to pair your phone.

What's in the box?

Zone 2 ANC headphones
Carry Case
USB-C charging cable
AUX cable
Airplane adaptor
Manual

Can I use my Zone 2 with my computer, laptop or tablet?

To use the Zone 2 via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Zone 2 your computer/laptop/tablet must support HFP or HSP. To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Please disable Bluetooth on your phone.
Then power on the Zone 2 by holding the Bluetooth button and keep holding the button for about 3 seconds until the light starts flashing blue/red rapidly, this is pairing mode.
Then on the computer/laptop/tablet add a Bluetooth device and select the Zone 2.
Once the Zone 2 is connected you can re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Zone 2 on your phone.
Once the Zone 2 is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

Question 57

Pump Air ANC - Re-Sync Instructions

Accepted Answer

How to Re-Sync the Left and Right Pump Air ANC Earbuds?

If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:

Please turn off Bluetooth on your phone before starting this process and ensure your the Pump Air ANC charging case is charged.

Place both ear buds in the charging case and close the charging case lid for 15 seconds.
Open the charging case and wait for both lights to turn solid blue, once they are solid blue wait for 15 seconds.
After this 15 seconds remove both ear buds from the charging case.
The ear buds will now reconnect to each other.
Next re-enable Bluetooth on your phone.
Remove any old pairing for the BlueAnt Pump Air ANC from your phone and then pair it to your phone again.

Question 58

One or both earbuds seem to have lost volume

Accepted Answer

If you notice a significant drop in volume on one or both earbuds, it could be due to various reasons. Below are some common causes and solutions to help you restore the sound levels.

1. Blocked Speaker Grilles

Possible Cause:

Earwax, dust, or other debris may have built up on the speaker grilles, muffling the sound.

Solution:

Clean the speaker grilles using a soft, dry cloth or a small brush. You can also use a cotton swab dipped in a small amount of rubbing alcohol to carefully clean the grilles. Allow the earbuds to dry completely before using them again.

2. Low Battery Levels

Possible Cause:

A low battery can affect the performance of the earbuds, causing reduced volume.

Solution:

Fully charge both earbuds by placing them in the charging case. Make sure the case itself is also fully charged.

3. Volume Settings

Possible Cause:

The volume settings on your connected device or earbuds may have been accidentally reduced.

Solution:

Ensure the volume is turned up on both your device and the earbuds. Some earbuds also have touch controls or buttons that adjust volume independently from the connected device, so be sure to check both.

4. Audio Balance Settings

Possible Cause:

The audio balance may be set to one side, affecting volume in one earbud.

Solution:

Check your device’s audio settings (usually under "Accessibility" or "Sound") and ensure the audio balance is evenly distributed between both earbuds.

5. Audio Source Quality

Possible Cause:

The quality of the audio file or streaming source may affect the volume.

Solution:

Test your earbuds with different audio sources or devices to see if the volume issue persists. If only one audio source is causing the problem, it may be due to poor audio quality or low volume levels in the file itself.

6. Physical Damage

Possible Cause:

Physical damage from drops, water exposure, or wear and tear could cause volume issues.

Solution:

Inspect the earbuds for any signs of damage. If there is visible damage or the problem persists despite troubleshooting, contact customer support for assistance or repair options.

By following these troubleshooting steps, you can usually resolve issues related to reduced volume in your earbuds. If the problem remains, it may be time to reach out to customer support for further help.

Question 59

X2i FAQ's

Accepted Answer

How do I power ON the X2i?

To turn on the X2i, press the power button on the back with a quick, short press.

The X2i will announce "Bluetooth," and the blue light on the back will flash, indicating that it is in pairing mode.

Note that holding the button for too long may prevent the X2i from turning on, so ensure it is a brief press.

Next, on your phone or source device, search for and select "BlueAnt X2i" to connect.

How do I pair the X2i?

Turn the X2i on by pressing the power button on the back, the X2i will announce “Bluetooth” and the light on the back will flash to signal the X2i is in pairing mode.
If this does not occur please press and hold the play button for 8 seconds to enter pairing mode.

On your phone or source device search for and select the BlueAnt X2i.

How long is the play time on the X2i?

The play time depends on the volume, type of music and distance from the source device but you should be able to get up to 12 hrs of play time at 50% volume.

How long does it take to charge the X2i?

The X2i takes about 3 hrs to charge using an AC charger, it may take longer when using a computer’s USB port. The lights on the back will flash when charging and go solid when charging is complete.

What is the IP rating of the X2i?

The X2i is IP56, splashproof.

How do I use Siri or Google with my X2i?

Once your X2i is paired to your phone, simply double click the play button to start Siri or Google.

If you have not used Siri or Google on your phone before you may need to set it up.

To deactivate Siri/Google simply double click the play button again.

What do the 4 lights on the back of the X2i mean?

These show the battery level remaining in the X2i, 25% charge per light.

Does the X2i have a microphone?

Yes, the X2i has a built-in microphone so you can take calls or use it with Siri/Google.

Simply double click play to activate or cancel Siri/Google.

To deactivate the Siri/Google simply double click the play button again.

What is the range of the X2i?

This depends on interference and the source device but it is possible to have upto a 30 metre range.

How many devices can the X2i connect to at the same time?

The X2i connects to one source device at a time.

How do I disconnect my X2i to change source device?

Press and hold the play button for about 8 seconds and the X2i will announce “disconnected”, then connect your other device.

How do I reset the X2i?

With the X2i speaker off please press and hold the power button.
The start up sound will sound and the led will flash.
Keep holding the power button until you see the battery indicator lights turn off. Then let go of the power button.
This takes around 15 seconds.
After the battery indicator lights have turned off the X2i will restart and say "Bluetooth".
The X2i can now be paired.

How do I answer and end or reject calls on the X2i?

Press the play button to answer a call.
Press the play button when on a call to end the call.
To reject a call either double click the play button or press and hold the play button for about 2 seconds when you have an incoming call.

How do I change the volume on the X2i?

Click the plus button to turn up the volume.
Click the minus button to turn down the volume.
Everytime you turn on the X2i the volume defaults back to 50%.

How do I skip tracks on the X2i?

Press and hold the plus button for about 1.5 seconds to skip forward a track.
Press and hold the minus button for about 1.5 seconds to skip backward a track.

How do I use the X2i with an AUX cable?

When the speaker is powered on the X2i will automatically switch to AUX mode when you plug in the AUX cable.
When you remove the AUX cable it will automatically switch back to Bluetooth mode.
When using AUX cable the speaker can only control the speaker volume and not the source volume or tracks.

What is Duo Mode?

DUO mode allows you to connect two X2i speakers, or an X2i and an X1i, together for a wide stereo soundstage.

Duo mode only works when using Bluetooth as the source of the music.

How do I pair two X2i or an X2i and X1i in DUO mode?

To connect two speakers together please follow these instructions:

Power on the first speaker.
Press and hold the volume + and volume - buttons for 4 seconds. The speaker will announce "DUO mode pairing" .
Power on the second speaker.
Press and hold the volume + and volume - buttons for 4 seconds. The speaker will announce "DUO mode pairing"
Please wait until one speaker says "DUO mode connected".
This may take up to one minute. The speakers are now connected to each other.
The speaker that says "DUO mode connected" is the master speaker, this is the speaker you should pair with your phone.

When in DUO mode the speaker volume is synchronized between the speakers and either speaker can be used to control the music.

When you power off one speaker both will power off.
When powering speakers on, they power on independently.

How do I disconnect the X2i in DUO mode?

To disconnect two speakers in DUO mode press and hold the volume + and volume - buttons on one of the speakers for 4 seconds.
The speaker will announce "DUO mode disconnected".
The speakers will reconnect the next time they are both powered on.
To stop the speakers from reconnecting please use the DUO mode clearing procedure below.

How do I clear DUO mode on the X2i?

To clear DUO mode on the X2i, or an X2i and X1i, please press and hold volume + and volume - buttons on one of the speakers for 8 seconds.
The speaker will announce "DUO mode cleared".
The speakers will not reconnect the next time they are both powered on and will need to have paired again with the DUO mode pairing process.

Can I use my X2i with my computer or laptop?

To use the X2i via Bluetooth with your computer or laptop your computer must support A2DP for music playback.
To use the microphone on the speaker your computer must support HFP or HSP.
To check what is supported on your computer please check with your computer or laptop manufacturer.
When using your X2i via AUX cable only playback is supported.
Control of the music is done on your computer.
Volume on the speaker only controls the speaker and not the source volume.

How many drivers does the X2i have?

The X2i has two drivers and two passive radiators.

How many Watts is the X2i?

The X2i is 20 Watts.

What Bluetooth version is the X2i?

The X2i is Bluetooth version 5.3

Question 60

Pump Air Lite 2 FAQ's

Accepted Answer

How do I pair my Pump Air Lite 2?

Place the Pump Air Lite 2 into the charging case to turn it off.
Take the Pump Air Lite 2 out of the charging case and it will power on and the ear buds will say, 'Bluetooth pairing'.
On your phone, go to settings > Bluetooth^® > enable Bluetooth^® > scan/search/add new devices > select BlueAnt Pump Air Lite 2.

You should now be paired.

How to Re-Sync the Left and Right Pump Air Lite 2 Earbuds?

If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:

Remove any existing pairing from your phone:
- Ensure there is no 'BlueAnt Pump Air Lite2' listed under paired devices on your phone.
- Ignore anything that shows up as an available device for now.
Ensure the charging case is fully charged:
- The battery indicator LED on the case should periodically flash red 4 times, indicating that it is fully charged.
Place both earbuds into the charging case:
- The LED on the earbuds should turn solid white, which indicates that they are charging.
- If the LED is flashing, adjust the earbuds in the case to ensure proper contact until the LED turns solid white.
Press and hold the MFB on both earbuds:
- Within the first few seconds of placing the earbuds in the case (when the LED is solid white), press and hold the Multi-Function Button (MFB) on both earbuds for 10 seconds until you see both LEDs flash quickly twice.
- If the battery is fully charged, the LED may turn off during this process.
- If you encounter issues getting the two fast flashes, ensure that you begin with a solid white LED. You may need to leave the earbuds out of the case for 10 minutes to deplete the battery a little so they don’t switch off quickly after being reinserted.
- If only one earbud flashes twice, remove and reinsert both earbuds and start the process again.
Wait for re-syncing:
- Once both earbuds flash twice, remove them from the case and wait for 5 seconds to allow the re-syncing process to complete.
- Scan for Bluetooth devices on your phone, and you should now see a single 'BlueAnt Pump Air Lite2' device, which you can connect to.

What is the play time of the Pump Air Lite 2?

The Pump Air Lite2 will last for approximately 6 hrs.
The charging case has another 20 hours of play time.

How do I control music, calls and volume on my Pump Air Lite 2?

To play music simply tap either ear bud, to pause simply tap again.
To skip forward to the next track double tap the right ear bud.
To skip back to the previous track double tap the left ear bud
To answer a call simply tap either ear bud, to end the call tap either ear bud again.
To reject a call press and hold either ear bud.
To increase the volume when music is playing or on a call press and hold the right ear bud. This can only be changed when on a call or music is playing.
To decrease the volume when music is playing or on a call press and hold the left ear bud. This can only be changed when on a call or music is playing.

How do I use Siri/Google with my Pump Air Lite 2?

To use Siri/Google simply triple tap either ear bud.
To cancel Siri/Google simply triple tap either ear bud again.

How do I power off the Pump Air Lite 2 without the charging case?

To power off the Pump Air Lite 2 without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. The Pump Air Lite2 will say "powering down" and both ear buds will turn off.

How do I power on the Pump Air Lite 2 without the charging case?

To power on the Pump Air Lite2 without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.

How do I pair the Pump Air Lite 2 to a new phone?

Pause the music if it is playing by a single tap on either ear bud.
Press and hold either ear bud for about 6 seconds until both ear buds say "powering down" and then let go of the buttons.
Press and hold the button on one ear buds for about 5 seconds until the ear bud says "Bluetooth pairing". Let go of the button and search for the Pump Air Lite2 on your phone and select to pair.
Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.

How can I get the best, possible Bluetooth^® connection with my Pump Air Lite 2’s?

If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.

If your phone has a case on it, this could also be blocking the Bluetooth^® signal, so see if removing the case solves the issue.

If problems persist please contact us at care@blueantwireless.com.

My ear buds are connecting whilst in the charging case – why is this?

When the charging case runs out of charge the Pump Air Lite 2 turns on and tries to connect to your phone. Please plug in the charging case to stop this from occurring. A full charge only takes one hour. If you can’t charge your charging case at this time, please press and hold the button on each ear bud until they say “powering down”.

How do I pair to my smart watch?

Place your Pump Air Lite 2 into the charging case and turn off Bluetooth^® on your phone. Then go through the Bluetooth^® pairing steps on your smart watch to search for a device to add. Please remove the Pump Air Lite 2 from the charging case and they will say “Bluetooth Pairing”. Now select the Pump Air Lite2 on your smart watch.

What are the Pump Air Lite 2 ear tips made from and do they contain any latex?

The Pump Air Lite 2 ear tips are made from silicon and do not contain any latex.

Can I buy replacement spare parts?

Yes you can, we sell left and right earbuds and charging cases separately. Please visit

https://blueant.com.au/collections/pump-air-lite2-spare-parts

Can I use one earbud to make calls and hear music?

Yes, please use either ear bud for Mono use.

Are the Pump Air Lite 2’s compatible with my phone?

The Pump Air Lite 2 should be compatible with most Bluetooth^® enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth^® devices should be able to connect to most modern phones. Any Bluetooth^® version over 1.2 should be backwards compatible.

Why is my charger case not receiving power?

Plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case, please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.

If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to care@blueantwireless.com and we will assist further.

Can I use my Pump Air Lite 2 with my computer, laptop or tablet?

To use the Pump Air Lite 2 via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Pump Air Lite 2 your computer/laptop/tablet must support HFP or HSP.

To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Disable Bluetooth on your phone.
Then take either ear bud out of the charging case.
The ear bud will say "Bluetooth pairing".
Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air Lite 2.
Once the Pump Air Lite2 is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.
You can now re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air Lite 2 on your phone.
Once the Pump Air Lite 2 is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

Question 61

Pump Air X FAQ's

Accepted Answer

How do I pair my Pump Air X?

Place the Pump Air X into the charging case to turn it off.
Take the Pump Air X out of the charging case and it will power on and the right ear bud will say “pair me”.
On your phone, go to settings > Bluetooth^® > enable Bluetooth^® > scan/search/add new devices > select BlueAnt Pump Air X.

You should now be paired.

What is the play time of the Pump Air X?

The Pump Air X will last for approximately 6 hrs.
The charging case has another 60 hours play time.

How long will my Pump Air X last on standby

Your Pump Air X will last on standby in your case for up to 60 days.

How long does it take for my Pump Air X to receive a full charge?

It takes 1 hour for your Pump Air X to receive a full charge.

How can I get the best, possible Bluetooth^® connection with my Pump Air X?

If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.

If your phone has a case on it, this could also be blocking the Bluetooth^® signal, so see if removing the case solves the issue.

If problems persist please contact us at care@blueantwireless.com.

My ear buds are connecting whilst in charging case – why is this?

When the charging case runs out of charge the Pump Air X turns on and tries to connect to your phone. Please plug in the charging case to stop this occurring. A full charge only takes one hour. If you can’t charge your charging case at this time, please press and hold the button on each ear bud until they say “powering down”.

How do I pair to my smart watch?

Please place your Pump Air X into the charging case and turn off Bluetooth^® on your phone. Then go through the Bluetooth^® pairing steps on your smart watch to search for a device to add. Please remove the Pump Air X from the charging case and they will say “Pair me”. Now select the Pump Air X on your smart watch.

Can I buy replacement spare part?

Yes you can, we sell left and right earbuds and charging cases separately. Please visit

https://blueant.com.au/collections/pump-airx-accessories

Can I use one earbud to make calls and hear music?

Yes, please use either ear bud for Mono use.

Are the Pump Air X compatible with my phone?

The Pump Air X should be compatible with most Bluetooth^® enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth^® devices should be able to connect to most modern phones. Any Bluetooth^® version over 1.2 should be backwards compatible.

Why is my charger case not receiving power?

Please plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.

If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to care@blueantwireless.com and we will assist further.

Can I use my Pump Air X with my computer, laptop or tablet?

To use the Pump Air X via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Pump Air X your computer/laptop/tablet must support HFP or HSP.

To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Please disable Bluetooth on your phone.
Then take the right ear bud out of the charging case.
The ear bud will say pair me.
Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air X.
Once the Pump Air X is connected you can take the left ear bud out of the charging case and it will connect to the right ear bud.
You can now re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air X on your phone.
Once the Pump Air X is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

Question 62

Pump Soul FAQ's

Accepted Answer

How do I pair my Pump Soul’s?

Make sure you Pump Soul’s are turned off
Press and hold the Play/Pause button for 5 seconds
Search for devices on your phone
Select ‘BlueAnt Pump Soul’

Can I clean my earcups?

Yes please remove ear cups from device & use a damp non-alcohol based wipe and gently wipe over, please allow to air dry, then click back into place.

Can I purchase ear cups separately?

Yes these can be purchased separately - please visit

https://blueant.com.au/collections/pump-soul-accessories

Can I use my Pump Soul with my computer, laptop or tablet?

To use the Soul via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Soul your computer/laptop/tablet must support HFP or HSP.

To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet

Please disable Bluetooth on your phone.
Then power on the Pump Soul by holding the play button and keep holding the button until the light starts flashing blue rapidly, this is pairing mode.
Then on the computer/laptop/tablet add a Bluetooth device and select the Soul.
Once the Soul is connected you can re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Soul on your phone.
Once the Soul is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

When using your Soul via AUX cable only audio playback is supported, not the microphone.

Control of the music is done on your computer/laptop/tablet when using AUX.

Volume on the speaker only controls the speaker and not the source volume.

Question 63

Burleigh FAQ's

Accepted Answer

How do I pair the Burleigh?

Turn the Burleigh on by pressing the power button on the end, the Burleigh will announce “Bluetooth” and the light on the back will flash to signal the Burleigh is in pairing mode. On your phone or source device search for and select the BlueAnt Burleigh.

How long is the play time on the Burleigh?

The play time depends on the volume, type of music and distance from the source device but you should be able to get up to 20 hrs of play time.

How long does it take to charge the Burleigh?

The Burleigh takes about 3.5 hrs to charge using the supplied AC charger as this is a 3A rapid charger, it will take a lot longer when using a computer’s USB port. The lights on the end will flash when charging and go solid when charging is complete.

What is the IP rating of the Burleigh?

The Burleigh is IP54, splashproof.

How many drivers does the Burleigh have?

The Burleigh has four drivers and two passive radiators.

How many Watts is the Burleigh?

The Burleigh is 40 Watts.

What Bluetooth version is the Burleigh?

The Burleigh is Bluetooth version 4.2

What do the 4 lights on the end of the Burleigh mean?

These show the battery level remaining in the Burleigh, 25% charge per light.

Does the Burleigh have a microphone?

Yes, the Burleigh has a built-in microphone so you can take calls or use it with Siri/Google. Simply double click play to activate or cancel Siri/Google.

What is the range of the Burleigh?

This depends on interference and the source device but it is possible to have a 30 metre range.

How many devices can the Burleigh connect to at the same time?

The Burleigh connects to one source device at a time.

How do I disconnect my Burleigh to change source device?

Press and hold the play button for about 8 seconds and the Burleigh will announce “disconnected”, then connect your other device.

How do I answer and end or reject calls on the Burleigh?

Press the play button to answer a call.

Press the play button when on a call to end the call.

To reject a call either double click the play button or press and hold the play button for about 2 seconds when you have an incoming call.

How do I change the volume on the Burleigh?

Click or press and hold the plus button to turn up the volume.

Click or press and hold the minus button to turn down the volume.

Everytime you turn on the Burleigh the volume defaults back to 25%.

How do I skip tracks on the Burleigh?

Click the skip forward button on the end to skip forward a track.

Click the skip backward button on the end to skip backward a track.

How do I use the Burleigh with an AUX cable?

Press the Mode button on the end to switch to AUX mode.

Please ensure you have plugged in the AUX cable.

When using AUX cable the speaker can only control the speaker volume and not the source volume or tracks.

How do I reset the Burleigh?

Please press and hold the play button for 30 seconds.

This will reset the Burleigh.

Can I use my Burleigh with my computer or laptop?

To use the Burleigh via Bluetooth with your computer or laptop your computer must support A2DP for music playback.
To use the microphone on the speaker your computer must support HFP or HSP.
To check what is supported on your computer please check with your computer or laptop manufacturer.
When using your Burleigh via AUX cable only playback is supported.
Control of the music is done on your computer.
Volume on the speaker only controls the speaker and not the source volume.

How do I use a MicroSD card with the Burleigh?

Put your music onto your MicroSD card and then insert the MicroSD card into the Burleigh’s MicroSD card slot.
The Burleigh supports FAT 32 format and the music files can be MP3, WAV, APE or FLAC.
MicroSD cards upto 32GB are supported.
To change to MicroSD card mode please press the Mode button on the end.
The Burleigh will remember which track was played last and start form there.

How I change back to Bluetooth mode on the Burleigh?

Press the mode button on the end and the Burleigh will cycle through Bluetooth, Aux and MicroSD card modes.

What are the EQs on the Burleigh?

The Burleigh has 3 different EQS and you can swap between them by pressing the EQ button on the end.

Standard is the default EQ when you power on the Burleigh, this is the loudest EQ.
Bass Boost EQ with enhance the Bass.
Movies EQ enhances the dialogue so you can hear it better.

Question 64

Pump X FAQ's

Accepted Answer

How do I power on/off the Pump X?

Please press and hold the power button for 2 seconds to power on or power off the Pump X.

How do I pair my Pump X?

The first time you power on your Pump X it should automatically go into pairing mode.
On your phone, search for and select the BlueAnt Pump X to pair and connect.
If you want to go into pairing mode again please power off your Pump X.
With the Pump X off press and hold the power button for 5 seconds to power on the Pump X and go to pairing mode.
Now search for and select the BlueAnt Pump X to pair.
The next time you power on the Pump X it should automatically reconnect to your phone.

What is the play time and charge time of the Pump X?

A full charge of the Pump X will take about 2.5 hours.

The play time for the Pump X is 34 hours with ANC enabled and 58 hours with ANC disabled.

A 10 minute rapid charge with give you 4 hours play time with ANC enabled and 6 hours with ANC disabled..

To charge your Pump X, use the included USB-C cable and plug them into a power source. When the Pump X is fully charged, all the lights will turn off.

*Play time may vary based on type of music and environmental factors.

How do I switch between X-Mode/ANC/Transparency on the Pump X?

When you power on the Pump X in will go into X-Mode by default.

To switch to ANC please press the X-Mode button, press again to go to Transparency and once again to switch back to X-Mode.

X-Mode has no LED.
ANC mode has a solid green LED.
Transparency has a flashing green LED.

How many dB is the Active Noise Cancellation on the Pump X?

The PumpX ANC mode offers upto 35dB of noise cancellation..

How do I control music on the Pump X?

To play or pause music simply click on the play button.

To increase the volume one step click the volume up button and to increase continuously press and hold the volume up button.

To decrease the volume one step click the volume down button and to decrease continuously press and hold the volume down button.

To change tracks please change on your source device.

How do I control calls on the Pump X?

To answer an incoming call simply click the play button.

To end a call simply double click the play button.

To reject an incoming call simply double click the play button.

If music was playing prior to the call it will resume after the call is finished.

How many microphones does the Pump X have?

The Pump X has 4 built-in microphones and includes Environmental Noise Cancellation (ENC) for enhanced call quality.

How do I use Siri/Google on the Pump X?

To start or to cancel Siri/Google simply double tap the play button.

If music was playing prior to invoking Siri/Google it will resume afterwards.

Does the Pump X support Multipoint?

Yes, you can connect two phones simultaneously and switch between them.

How do I change the ear pads on my Pump X?

To remove the ear pads, rotate to the left (counterclockwise) and gently pull them off the headphone once it's loose.

To replace the ear pads, align with the attachment points on the Pump X, and place them in the same position, then rotate to the right (clockwise) to lock them in place.

The Pump X headphones come with two types of ear pads. The everyday ear pads (pre-installed) are designed for general use, while the cooling gel ear pads (included separately in the box) are ideal for intense gym sessions, reducing heat build-up and keeping your ears cool.

Where can I find the serial number of my Pump X?

To locate the serial number please remove the left ear pad by rotating to the left (counterclockwise) and gently pull it off the headphone.

How to clean and care for the Pump X ear pads?

Cleaning

1. Detaching for Easier Cleaning: Carefully detach the ear pads from your Pump X, following the instructions above. This will make cleaning easier and prevent any damage to the Pump X.

2. Everyday Ear Pads: Gently wipe the ear pads with a soft, dry cloth to remove sweat, dust, makeup, lotions, sunscreen, or hair products. For deeper cleaning, use a damp cloth with mild soap, then air dry completely before reattaching them to the headphones.

3. Cooling Gel Ear Pads: After gym use, wipe the cooling gel ear pads with a dry cloth to remove any moisture. Avoid soaking or submerging them in water, and let them air dry completely before storing.

4. Disinfecting (optional): For added cleanliness, you can lightly disinfect the ear pads by wiping them with an alcohol-based wipe, or a cloth dampened with a mixture of water and a small amount of rubbing alcohol (70% isopropyl alcohol). Be sure not to over-saturate the pads.

5. Makeup, Lotions, and Sunscreen Removal: For both types of ear pads, if makeup, lotions, sunscreen, or hair products build up, gently clean the surface with a damp cloth and mild soap.

Caring

1.Drying: Allow the ear pads to air dry completely before reattaching them to your Pump X. Avoid using heat sources like hair dryers, as high temperatures can damage the cooling gel. Additionally, avoid drying the ear pads in direct sunlight, as prolonged exposure to UV rays can degrade the materials and reduce the cooling effect.

2. Avoid Excessive Pressure: When storing your Pump X, make sure not to place heavy objects on them, as this can deform the cooling gel or the memory foam inside the ear pads.

3. Avoid sharp objects: Be cautious of sharp objects that could puncture or tear the ear pads, which would compromise both the cooling gel and the overall comfort.

4. Storage: Store the cooling gel ear pads in a cool, dry place to maintain their cooling properties. Ensure they are fully dry before placing them back in the box or on the headphones.

5. Replacement: Over time, cooling gel ear pads may lose their cooling effect or become worn out. Depending on usage, consider replacing them every 12-18 months to maintain comfort and performance.

Can I purchase ear pads separately?

Yes, you can visit our spare parts section of our website to order replacement ear pads.

How do i clean and care for my Pump X headphones?

IP54 Rating - Sweat and Splashproof
Your Pump X headphones are rated IP54, making them resistant to sweat and splashes, which is perfect for gym use and everyday activities.

However, they are not waterproof, so avoid submerging them in water or running them under a tap. Always wipe them down after exposure to moisture, and store them in a dry place.

Cleaning and Caring for your Pump X
• Surface Cleaning: Use a soft, dry cloth to gently wipe down the Pump X. For a more thorough cleaning, use a slightly damp cloth, but avoid excessive moisture.

• Avoid Liquids: Do not submerge your Pump X in water or expose them to excessive moisture. Ensure they are kept away from direct heat and sunlight.

• Makeup, Lotions, and Sunscreen Removal: If makeup, lotions, sunscreen, or hair products transfer onto the Pump X during workouts, use a mild cleaning solution on a damp cloth to carefully clean the affected areas. Avoid using harsh chemicals that may damage the materials.

• Storage: Store your Pump X in a cool, dry place when not in use, preferably in the provided case or pouch to protect them from dust and scratches.

• Wired Mode: If you are using Pump X in wired mode with the included USB-C to USB-C cable, neatly wrap the cable after use to avoid tangling or damage.

How can I find the charge level of the battery on my Pump X?

The LED near the power button will show the charge level of the PumpX when it is charging.
Between 0-10% the LED will flash red.
Between 11-40% the LED will be solid red.
Between 41-70% the LED will be solid blue.
Between 71-100% the LED will be solid green.

What is low latency mode and how do i use it on the Pump X?

Low latency mode is only available for Bluetooth, as USB inherently offers low latency.

Press and hold the play button for 2s to toggle low latency mode, ensuring real-time audio sync while gaming or watching videos.

When low latency mode is enabled, you will hear a long beep.
When disabled, there are two short beeps.

N.B. If you have any problems with audio stuttering, please disable low latency mode. Not all devices support this mode, particularly when using multi-point.

How do you use Wired Mode for Lossless Audio on the Pump X?

Wired mode offer a seamless connection for superior sound quality.

• You can use the included USB-C cable for lossless audio playback, if your source device supports USB Audio. The play and volume controls will work
as normal.
• The voice assistant will not work when connected to USB for audio.
• The Pump X will automatically power off when the USB-C cable is unplugged.
• When the USB cable is plugged in, the LED will a slow blue flash to indicate that the headphones are ON and connected to an audio source.
• The ON/OFF button has no effect in USB mode.
• The Pump X will continue to charge while being used in wired USB mode.

How do I reset my Pump X?

Prior to starting this process please disable Bluetooth on your phone.

With the Pump X powered off press and hold the power on button for 5 seconds. The Pump X will start and the led with flash red/blue.
Now press and hold volume up & volume down for 10 seconds.

The led will go solid red for 3 seconds and the Pump X will power off.

The Pump X has now been reset and all pairing information removed.

You can now re-enable Bluetooth on your phone.

If you want to connect to it again you will need to pair your phone.

What's in the box?

Pump X Gym headphones
Everyday ear pads (pre-installed)
Cooling Gel ear pads
Carry Case
USB-C charging and audio cable
Manual

Can I use my Pump X with my computer, laptop or tablet?

To use the Pump X via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Pump X your computer/laptop/tablet must support HFP or HSP. To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

Please disable Bluetooth on your phone.
Then power on the Pump X by holding the Bluetooth button and keep holding the button for about 3 seconds until the light starts flashing blue/red rapidly, this is pairing mode.
Then on the computer/laptop/tablet add a Bluetooth device and select the Pump X.
Once the Pump X is connected you can re-enable Bluetooth on your phone.
To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the PumpX on your phone.
Once the Pump X is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.

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