How do I pair my Pump Air Nano's?

• Place the Pump Air Nano into the charging case to turn it off.
• Take the Pump Air Nano out of the charging case and it will power on and the ear buds will say “Bluetooth pairing”.
• On your phone, go to settings > Bluetooth^® > enable Bluetooth^® > scan/search/add new devices > select BlueAnt Pump Air Nano.

You should now be paired.

How to Re-Sync the Left and Right Pump Air Nano Earbuds?

1. Remove any existing pairing of the earbuds from your phone.
• You should not have any ‘BlueAnt Pump Air Nano’ showing up under paired devices on your phone.
• Ignore anything showing up as an available device at this point.
2. Important: ensure your charging case is fully charged and showing 4 LED's on the battery indicator.
3. Place both earbuds back into the charging case.
• The LED on the earbuds should be solid, indicating that they are charging.
• If the LED is flashing, adjust the earbud to ensure proper contact until the LED is solid.
4. Within the first few seconds of putting them in the case (with a solid LED), press and hold the MFB on both earbuds for 10 seconds until you see both LEDs flash quickly 3 times.
• The LED may turn off during the 10 seconds if the battery was already fully charged.
• If you are having trouble achieving the 3 fast flashes, make sure you are starting with a solid LED. Sometimes, it may require leaving the earbuds out of the case for 10 minutes to deplete the battery a little so they don’t switch off quickly after being inserted back into the case.
• If only one bud flashes 3 times, remove and re-insert both buds, then restart the process.
5. Once both earbuds flash 3 times, remove them from the case, wait 5 seconds for re-syncing to occur, and then scan for BT devices on your phone. You should now see a single ‘BlueAnt Pump Air Nano’ which you can connect to.

What is the play time of the Pump Air Nano?

• The Pump Air Nano will last for approximately 6 hrs.
• The charging case has another 14 hours of play time.

How do I control music, calls and volume on my Pump Air Nano’s?

• To play music simply tap either ear bud, to pause simply tap again.
• To skip forward to the next track double tap the right ear bud.
• To skip back to the previous track double tap the left ear bud
• To answer a call simply tap either ear bud, to end the call tap either ear bud again.
• To reject a call press and hold either ear bud.
• To increase the volume when music is playing or on a call press and hold the right ear bud. This can only be changed when on a call or music is playing.
• To decrease the volume when music is playing or on a call press and hold the left ear bud. This can only be changed when on a call or music is playing.

How do I use Siri/Google with my Pump Air Nano?

• To use Siri/Google simply triple tap either ear bud.
• To cancel Siri/Google simply triple tap either ear bud again.

How do I power off the Pump Air Nano without the charging case?

• To power off the Pump Air Nano without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. the Pump Air Nano will say "powering down" and both ear buds will turn off.

How do I power on the Pump Air Nano without the charging case?

• To power on the Pump Air Nano without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.

How do I pair the Pump Air Nano with a new phone?

• Pause the music if it is playing by a single tap on either ear bud.
• Turn off Bluetooth on the connected phone.
• Press and hold either ear bud for about 6 seconds until both ear buds say "powering down" and then let go of the buttons.
• Press and hold the button on one ear buds for about 5 seconds until the ear bud says "Bluetooth pairing". Let go of the button and search for the Pump Air Nano on your second phone and select to pair.
• Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.
• You can re-enable Bluetooth on the first phone.

How can I get the best, possible Bluetooth^® connection with my Pump Air Nano’s?

If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.

If your phone has a case on it, this could also be blocking the Bluetooth^® signal, so see if removing the case solves the issue.

If problems persist please contact us at care@blueantwireless.com.

My ear buds are connecting whilst in the charging case – why is this?

When the charging case runs out of charge the Pump Air Nano turns on and tries to connect to your phone. Please plug in the charging case to stop this from occurring. A full charge only takes one hour. If you can’t charge your charging case at this time, please press and hold the button on each ear bud until they say “powering down”.

How do I pair to my smart watch?

Please place your Pump Air Nano into the charging case and turn off Bluetooth^® on your phone. Then go through the Bluetooth^® pairing steps on your smart watch to search for a device to add. Please remove the Pump Air Nano from the charging case and they will say “Bluetooth Pairing”. Now select the Pump Air Nano on your smart watch.

What are the Pump Air Nano ear tips made from and do they contain any latex?

The Pump Air Nano ear tips are made from silicon and do not contain any latex.

Can I buy replacement spare parts?

Yes you can, we sell left and right earbuds and charging cases separately. Please visit

https://blueant.com.au/collections/pump-air-nano-spare-parts

Can I use one earbud to make calls and hear music?

Yes, please use either ear bud for Mono use.

Are the Pump Air Nano’s compatible with my phone?

The Pump Air Nano should be compatible with most Bluetooth^® enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth^® devices should be able to connect to most modern phones. Any Bluetooth^® version over 1.2 should be backwards compatible.

Why is my charger case not receiving power?

Please plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.

If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to care@blueantwireless.com and we will assist further.

Can I use my Pump Air Nano with my computer, laptop or tablet?

To use the Pump Air Nano via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.

To use the microphone on the Pump Air Nano your computer/laptop/tablet must support HFP or HSP.

To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.

To connect to your Computer/Laptop/Tablet:

• Please disable Bluetooth on your phone.
• Then take either ear bud out of the charging case.
• The ear bud will say "Bluetooth pairing".
• Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air Nano.
• Once the Pump Air Nano is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.
• You can now re-enable Bluetooth on your phone.
• To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air Nano on your phone.
• Once the Pump Air Nano is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.