faq's
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How do I pair my Pump Air Lite?
- Place the Pump Air Lite into the charging case to turn it off.
- Take the Pump Air Lite out of the charging case and it will power on and the ear buds will say “Bluetooth pairing”.
- On your phone, go to settings > Bluetooth® > enable Bluetooth® > scan/search/add new devices > select BlueAnt Pump Air Lite.
You should now be paired.
How to Re-Sync the Left and Right Pump Air Lite Earbuds?
If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:
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Remove any existing pairing of the earbuds from your phone.
- You should not have any "BlueAnt Pump Air Lite" showing up under paired devices on your phone.
- Ignore anything showing up as an available device at this point.
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Important: ensure your charging case is fully charged as indicated by the battery LED flashing 4 times.
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Take the right earbud out of the charging case and wait for the LED to start flashing white/blue (this can take approximately 10 seconds).
- Once the LED is continuously flashing white/blue, tap the BlueAnt symbol 5 times quickly, but on the 5th time, press and hold until the LED flashes white quickly.
- A few seconds later, the LED will turn off and the earbud will power down. Place the right earbud on the bench.
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Now, take the left earbud out of the case and repeat the above (5-tap) process until the LED turns off.
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Place both earbuds back into the charging case.
- When the LEDs on both earbuds turn solid white, remove them from the case.
- Hold both earbuds in one hand using your thumb and index finger. You should see both LEDs flashing blue.
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Using the index and middle fingers from your other hand, tap the BlueAnt logo on both earbuds 3 times simultaneously.
- This will initiate the re-syncing process, which can take up to 10 seconds.
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Once the earbuds re-sync with each other, one earbud will stop flashing (LED off) and the other will start flashing white/blue.
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Scan for Bluetooth devices on your phone. You should now see a single "BlueAnt Pump Air Lite" which you can connect to.
Re-Sync Troubleshooting:
- If the LED continues to flash blue when you took the earbud out of the case in step 3 or 4, it means it's already in "re-sync" mode. Place it on the bench and check the other earbud. If both earbuds are continuously flashing blue, skip to step 6, otherwise repeat the 5-tap process until both buds flash blue when you take them out of the case, then perform step 6.
What is the play time of the Pump Air Lite?
- The Pump Air Lite will last for approximately 5 hrs.
- The charging case has another 16 hours of play time.
How do I control music, calls and volume on my Pump Air Lite?
- To play music simply tap either ear bud, to pause simply tap again.
- To skip forward to the next track double tap the right ear bud.
- To skip back to the previous track double tap the left ear bud
- To answer a call simply tap either ear bud, to end the call tap either ear bud again.
- To reject a call press and hold either ear bud.
- To increase the volume when music is playing or on a call press and hold the right ear bud. This can only be changed when on a call or music is playing.
- To decrease the volume when music is playing or on a call press and hold the left ear bud. This can only be changed when on a call or music is playing.
How do I use Siri/Google with my Pump Air Lite?
- To use Siri/Google simply triple tap either ear bud.
- To cancel Siri/Google simply triple tap either ear bud again.
How do I power off the Pump Air Lite without the charging case?
- To power off the Pump Air Lite without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. the Pump Air Lite will say "powering down" and both ear buds will turn off.
How do I power on the Pump Air Lite without the charging case?
- To power on the Pump Air Lite without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.
How do I pair the Pump Air Lite to a new phone?
- Pause the music if it is playing by a single tap on either ear bud.
- Press and hold either ear bud for about 6 seconds until both ear buds say "powering down" and then let go on the buttons.
- Press and hold the button on one ear buds for about 5 seconds until the ear bud says "Bluetooth pairing". Let go on the button and search for the Pump Air Lite on your phone and select to pair.
- Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.
How can I get the best, possible Bluetooth® connection with my Pump Air Lite?
If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.
If your phone has a case on it, this could also be blocking the Bluetooth® signal, so see if removing the case solves the issue.
If problems persist please contact us at care@blueantwireless.com.
My ear buds are connecting whilst in charging case – why is this?
When the charging case runs out of charge the Pump Air Lite turns on and tries to connect to your phone. Please plug in the charging case to stop this from occurring. A full charge only takes one hour. If you can’t charge your charging case at this time, please press and hold the button on each ear bud until they say “powering down”.How do I pair to my smart watch?
Please place your Pump Air Lite into the charging case and turn off Bluetooth® on your phone. Then go through the Bluetooth® pairing steps on your smart watch to search for a device to add. Please remove the Pump Air Lite from the charging case and they will say “Bluetooth Pairing”. Now select the Pump Air Lite on your smart watch.Can I buy replacement spare parts?
Yes you can, we sell left and right earbuds and charging cases separately. Please visit
https://blueant.com.au/collections/pump-air-lite-spare-parts
Can I use one earbud to make calls and hear music?
Yes, please use either ear bud for Mono use.Are the Pump Air Lite compatible with my phone?
The Pump Air Lite should be compatible with most Bluetooth® enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth® devices should be able to connect to most modern phones. Any Bluetooth® version over 1.2 should be backwards compatible.Why is my charger case not receiving power?
Please plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.
If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to care@blueantwireless.com and we will assist further.
Can I use my Pump Air Lite with my computer, laptop or tablet?
To use the Pump Air Lite via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.
To use the microphone on the Pump Air Lite your computer/laptop/tablet must support HFP or HSP.
To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.
To connect to your Computer/Laptop/Tablet:
- Please disable Bluetooth on your phone.
- Then take either ear bud out of the charging case.
- The ear bud will say "Bluetooth pairing".
- Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air Lite.
- Once the Pump Air Lite is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.
- You can now re-enable Bluetooth on your phone.
- To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air Lite on your phone.
- Once the Pump Air Lite is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.